INFRA internal only: Promotions Program Manager

Natural Food Retailers; Minnesota; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work options

Full employee benefits

Job summary

INFRA is seeking a Promotions Program Manager to lead and refine a portfolio of member-focused promotional initiatives. You will shape program strategy, develop roadmaps, and partner with field teams to drive adoption and measurable outcomes across INFRA programs.

In this hybrid role based in St. Paul, MN, you will coordinate with stakeholders, manage backlogs, and iterate on program design to maximize value for members, vendors, and distributors while aligning with INFRA goals.

Qualifications

• 3+ years of scaled program management and/or 3 years of initiative leadership, account management, project management, strategy, or equivalent experience.
• Experience in a client/member-facing position, including accountability for demonstrating the value of initiatives using relationship-based techniques, diplomatic negotiations, communication tools, and presentation tools.
• Experience with roadmapping, high level project planning, strategy or discovery workshops, and visualization.
• Comfortable with a variety of technology systems, programs, and project management tools.
• Pro at Tetris-ing together disparate, related elements of initiatives. Comfortable with ambiguity.
• Demonstrated ability establishing great working relationships and working within a team to collaboratively accomplish goals.
• Detail orientation and organization with the ability to manage multiple tasks and meet tight deadlines under pressure without compromising quality.
• Proactive, iterative mindset with high value on continual improvement.
• Understanding of retail grocery organizations or purchasing cooperative organizations a plus.

Responsibilities

• Develop and articulate promotions program strategy and plans.
• Create roadmaps with milestones, outcomes, and dependencies; align related projects to program goals.
• Collaborate with field teams and staff to identify opportunities and communicate program value to members.
• Manage program backlog and re-align project teams to achieve goals.
• Drive continual improvement with internal stakeholders; ensure successful rollout and data support.
• Lead initial projects in the first 6–10 months, including data insights and new program pilots.

Skills

Program management

Stakeholder management

Roadmapping

Project planning

Presentation tools

Team collaboration

Analytical skills

Job description

INFRA internal only: Promotions Program Manager

INFRA Internal team only. Applications due by eod Thursday, October 29, 2026

INFRA is seeking a Promotions Program manager for our team! If you are looking ot do meaningful work as part of a high-functioning team, grow with us! This exciting member-faching and results-driven opportunity uses collaboration to connect dots between multiple evoliving INFRA promotional programs.

In this position, you will articulate program strategies and create plans to achieve them, ensuring that program outcomes, program opportunities, and member participation are value-aligned and clearly communicated. You’ll play a collaborative leadership role with project owners, supporting the INFRA team and bringing together various INFRA stakeholder groups on their way to program success. If you are someone who can find nuggets of inspiration and possibility within uncertainty and work with others to accomplish goals, we would love to meet you.

What you will own and improve:

Promotions program strategy

• Align strategy with vision & outline how to get there. Take ideas to a clarified plan for success, including leading discovery sessions, requirements gathering, company prioritization, and high-level resource planning. Clearly connect programs to INFRA, member, vendor, and/or distributor goals.
• Embrace ambiguity and iterate. Continually realign program strategy based on new learnings or changes.
• Seek out insights. Constantly be on the search for relevant industry, member, company and other insights that may better align programs for future success, inform current goals, and improve performance.

Program roadmap & rollout

• Create program roadmaps that include key milestones, outcomes, and dependencies.
• Collaborate with team to align related project plans to program goals, including scope, timeline, expectations, and objectives for all projects.
• Leverage team strengths and ensure clear and measurable goal setting for staff contributing to program outcomes.

Program sell through to members

• Partner with field team and other member-connected staff to identify opportunities for new or expanded program participation. Connect with potential audiences or support related conversations.
• Create materials to present and communicate program value to members with the goal of increased participation.
• Collaborate to conduct member onboarding for promotional programs. Connect with members to understand needs and articulate the value delivered by programs.

Drive program success

• Communicate to ensure the right people have the right information at the right times, including updates or changes. Audiences include staff, leadership, members, partners, and/or the INFRA board of directors.
• Manage and prioritize promotions program backlog. Continually re-align contributing project teams. Collaborate with other INFRA program owners as needed.

Program support & refinement via collaboration with internal and external stakeholders

• Drive continual improvement. Partner withdepartment leaders to ensure efficient systems, methodologies, practices and workflows to create the best outcomes. Identify possible opportunities for new ideas or improvements.
• Support program transition. Provide a bridge between ideation, workflow, and implementation to keep program outcomes on track with goals. Collaborate to ensure programs are successful after rollout, including systems and data support.
• Create metrics and analyze overall promotions program success. Review reports on adoption, compliance, and other success metrics. Create plans to address roadblocks, outline resolutions, target transitions, and create future iteration goals.

Key initial projects in first 6-10 months:

• Promotional Data insights + storytelling
• National Brand EDLP pilot
• Cadia Innovation pipeline plan in place

What you already know:

• 3+ years of scaled program management and/or 3 years of initiative leadership, account management, project management, strategy, or equivalent experience.
• Experience in a client/member-facing position, including accountability for demonstrating the value of initiatives using relationship-based techniques, diplomatic negotiations, communication tools, and presentation tools.
• Experience with roadmapping, high level project planning, strategy or discovery workshops, and visualization.
• Comfortable with a variety of technology systems, programs, and project management tools.
• Pro at Tetris-ing together disparate, related elements of initiatives. Comfortable with ambiguity.
• Demonstrated ability establishing great working relationships and working within a team to collaboratively accomplish goals.
• Detail orientation and organization with the ability to manage multiple tasks and meet tight deadlines under pressure without compromising quality.
• Proactive, iterative mindset with high value on continual improvement.
• Understanding of retail grocery organizations or purchasing cooperative organizations a plus.

*This role is located out of our St. Paul MN office as a part of our hybrid workforce, working a mix of flex days and 3+ days in office.

*Travel up to 15% may be required for this position.

*In addition to position travel, current remote employees of INFRA may be considered with the additional expectation of travel to HQ up to once/month throughout the year

INFRA is committed to creating an inclusive workplace. We know that diversity of identities, experiences, and ways of thinking result in stronger lives for all our members and the communities we serve. Research shows that systemically excluded communities may be less confident in applying for positions where as little as one skill doesn’t appear to fit – we welcome your resume and encourage you to apply.

INFRA is a mission-driven organization that strongly believes in rightful living. We provide our employees with robust technology, collaboration, professional development, hybrid work options, flexible schedules, work-life balance, and time in person with our tight-knit team and members. Each of us receives a full suite of employee benefits

Reports to: Director of Promo Programs

Status: Full-time salaried, exemptposition located at INFRA HQ within hybrid expectations.

Travel: Up to 15% travel may be required.