InfoSec Analyst - Incident Response & AI Solutions

ServiceNow; Ontario (CA); On-site; USD 77,000 - 135,000; Full time

Job summary

ServiceNow's Global Security Support Center (GSSC) seeks seasoned security professionals to protect our platform and data. The team collaborates across functions to strengthen security posture and serves as the primary contact for customers on security matters.

Candidates should have extensive information or application security experience, cloud knowledge, and strong communication skills. A Canadian reliability status may be required for this role, with on-call rotations and global time-zone

Qualifications

• Minimum 8 years of professional experience in information security or application security roles.
• Eligible to obtain and hold a Canadian reliability status.

Responsibilities

• Represent security organization in customer-facing incidents, cases, findings, tasks and calls.
• Own, triage, investigate and respond to security matters of the ServiceNow platform.
• Act as the primary point of contact for all security-related matters in ServiceNow.
• Collaborate with customers and internal teams to triage security incidents.

Skills

Cloud computing

SIEM tools

Web-based security

Java/JavaScript

Security incident handling

Communication

Education

Bachelor's degree in CS or Info Security

Tools

Azure AI Fundamentals

AWS AI Practitioner

OSWA

GWAPT

Job description

ServiceNow's Global Security Support Center (GSSC) seeks seasoned security professionals to protect our platform and data. The team collaborates across functions to strengthen security posture and serves as the primary contact for customers on security matters.

Candidates should have extensive information or application security experience, cloud knowledge, and strong communication skills. A Canadian reliability status may be required for this role, with on-call rotations and global time-zone