Information Technology Training Coordinator

Santiam Hospital & Clinics; Stayton (OR); In loco; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Vision Insurance

Dental Insurance

PTO

401(k) Retirement

Life Insurance

Long Term Disability

Employee Discounts

Bilingual Pay Differential

Public Service Loan Forgiveness

Tuition Assistance

Descrizione del lavoro

Santiam Hospital & Clinics is seeking an Information Technology Training Coordinator to design, deliver, and oversee education on the Electronic Medical Record (EMR) system across our clinics. The role focuses on user guidance, on-site support, and coordinating with EMR partners to ensure best practices and smooth workflows.

Ideal candidates will have 5+ years in hospital or clinic training, strong change-management skills, and demonstrated ability to train diverse staff on Epic EMR.

Competenze

• Knowledge of effective training methodologies and tools to improve EMR proficiency
• Experience applying change management to healthcare staff and processes
• Strong organization and time management skills with clear verbal communication
• Experience with Lean healthcare principles is a plus
• At least 5 years in a hospital/clinic training role or similar

Mansioni

• Develop and deliver EMR education for Medical Clinics staff and administrators
• Lead onboarding and on-site EMR training to optimize workflows
• Provide real-time guidance and support for EMR use
• Collaborate with EMR partners to configure and optimize EMR applications
• Create user-friendly documentation for EMR workflow components
• Ensure EMR use aligns with healthcare standards and partner requirements

Conoscenze

Training methodologies

Change management

Time management

Verbal communication

EMR knowledge

Strumenti

Epic

Descrizione del lavoro

At Santiam Hospital & Clinics, we believe exceptional patient care starts with a supportive and inclusive work environment. We empower every team member by providing access to advanced medical technology and continuous professional development. Join our collaborative culture, where your contributions are valued and your growth is encouraged.

We are currently seeking an Information Technology Training Coordinator to develop, deliver, and implement education on Electronic Medical Record (EMR) use. This role provides user guidance and support, leads EMR training, and ensures the use of EMR technology within medical clinics aligns with healthcare best practices and industry standards.

What You’ll Do:

EMR Administration

• Develop and implement education and process, through which Medical Clinics Department Medical Staff, clinical staff, and administrative staff (collectively, “users”) may gain, maintain, and enhance proficiency in EMR use, as well as deepen understanding and application of EMR functionality.
• During new user onboarding, lead training in EMR operation, including optimal use of EMR workflows.
• Provide users with guidance in and support for EMR use, and whenever possible, provide such support in real time or, optimally, on-site.
• Collaborate with users and applicable EMR partner representatives to configure and optimize EMR clinical applications.
• Design documentation that can facilitate user navigation through and understanding of EMR workflow key components.
• Ensure that EMR use within Medical Clinics aligns with healthcare best practices, applicable industry standards, and unique requirements that are imposed by EMR partners.

Change Management

• On recurrent basis, observe and review Medical Clinic activity and workflow, and formulate, implement, monitor, and revise plans to optimize such activity and workflow in manner that may result in increased efficiency or revenue, or in reduced waste or expense.
• Assist Medical Clinics Department Medical Staff and clinical Hospital staff to understand bases for suggested improvements to Department operations and motivate willingness from such persons to accept and act on such suggestions.
• Collaborate frequently with Medical Clinics Department administrative staff to ensure that suggested and effected refinements to Department processes are carried out as successfully and efficiently as is possible.
• Perform other duties assigned by Information Technology management.

Qualifications

What You’ll Need:

• Knowledge of principles that relate to the position, including thorough understanding of effective training methodologies, pertinent educational tools, and Hospital electronic medical record (EMR; presently “Epic”) tools and features that can be leveraged to optimize EMR user efficacy and patient experience
• Exceptional skill in organization and time management, and superior aptitude in verbal and
• Previous experience in application of approaches designed to prepare and support healthcare staff who are adapting to change in organizational process or technology (collectively, “change management”)
• Optimally, previous training and experience in application of principles that are intended, within healthcare settings, to minimize waste and maximize quality and value (i.e. “lean healthcare”)
• At least 5 years of experience, within a hospital or medical clinic or setting, in an analogous position
• Optimally, at least 2 years of experience with EMR
• Possession of United States proof of citizenship or right to work in the United States
• Possession of a driver license or analogous identification
• Willingness to participate in Hospital orientation and educational in-service

Benefits for Eligible Positions:

• Medical, Vision and Dental Insurance
• PTO and holiday pay
• Employee Referral Program
• 401(k) Retirement
• Life Insurance
• Long Term Disability
• Employee Discounts
• Bilingual Pay Differential for eligible positions
• Public Service Loan Forgiveness for eligible positions
• Tuition Assistance for eligible positions

Why Santiam Hospital?

At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you’ll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community.With 12 clinics offering 8 specialties, you’ll be part of a diverse and dynamic healthcare community. We’re proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women’s Clinic, reflecting our unwavering commitment to providing exceptional care for our patients.

Santiam Hospital & Clinics is a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 and an EEO Aff…