Information Technology System Administrator

Magee Resource Group; New York (NY); On-site; USD 75,000 - 110,000; Full time

Job summary

Magee Resource Group is partnering with a niche-leading client to hire an IT System Administrator. This role serves as the senior-most escalation point for end-user technical support, and you will take ownership of issues through escalation, communicating clearly with both technical and non-technical staff.

The successful candidate will deepen their understanding of the systems and the people who rely on them, ensuring reliable operation in hybrid environments (cloud and on-prem) and familiarity

Qualifications

• Strong working knowledge of Windows desktop OS, M365 application and Azure AD/Entra ID.
• Experience supporting hybrid environments (cloud and on-prem).
• Familiarity with endpoint management tools (Intune or similar MDM platforms).
• Ideally experience with tools common in AEC or engineering environments.
• Bachelor’s degree in Computer Science, Information Technology or related field.

Responsibilities

• Senior-most escalation point for end-user technical support.
• Take ownership of issues through escalation and ensure timely resolution.

Skills

Clear communication with technical and

Ownership of issues through escalation

Education

Bachelor’s degree in Computer Science, Information Technology or related field

Tools

Intune / MDM tools

Azure AD / Entra ID

Job description

Magee Resource Group is partnering with a niche-leading client looking for an IT System Administrator. This position will serve as the senior-most escalation point for end-user technical support. The ideal candidate will be able to communicate clearly with both technical and non-technical staff and take ownership of issues through escalation. The main focus is to deeply understand the systems and support the people who depend on them.

Qualifications

• Strong working knowledge of Windows desktop OS, M365 application and Azure AD/Entra ID
• Experience supporting hybrid environments (cloud and on-prem)
• Familiarity with endpoint management tools (Intune or similar MDM platforms)
• Ideally experience with tools common in AEC or engineering environments
• Bachelor’s degree in Computer Science, Information Technology or related field