Information Technology Support Technician

Infojini Inc; Boca Raton (FL); Presencial; USD 38 000 - 52 000; Tempo integral

Resumo da oferta

Infojini Inc. in Boca Raton, FL is seeking an entry-level IT Support Specialist to install, configure, and troubleshoot computers, software, printers, and mobile devices.

You will provide Tier 1 hardware, software, and basic network support, and assist with video conferencing setups. This role requires a high school diploma, strong communication skills, and the ability to work onsite Monday–Friday with on-call rotation.

Qualificações

• Entry-level IT support role requiring strong customer service.
• Basic knowledge of hardware, software, Windows, and Office 365.
• On-site availability Monday–Friday with on-call rotation.
• High school diploma or equivalent; IT certifications preferred.

Responsabilidades

• Install, configure, and troubleshoot computers, software, printers, and mobile devices.
• Provide Tier 1 hardware, software, and basic network support.
• Assist with MS Teams, Zoom, and video conferencing setups.
• Maintain IT assets and technical documentation.
• Provide onsite and remote technical support.

Conhecimentos

Customer service

Communication

Problem solving

Team player

Formação académica

High school diploma

Ferramentas

Active Directory

MECM

Windows 10/11

Office 365

Descrição da oferta de emprego

Install, configure, and troubleshoot computers, software, printers, and mobile devices.

Provide Tier 1 hardware, software, and basic network support.

Assist with MS Teams, Zoom, and video conferencing setups.

Support Active Directory, MECM, Windows 10/11, and Office 365.

Maintain IT assets and technical documentation.

Provide onsite and remote technical support.

Requirements:

High school diploma or equivalent; IT certifications preferred.

0-1 year of IT support or troubleshooting experience.

Basic knowledge of hardware, software, Windows, and Office 365.

Strong communication, customer service, and problem-solving skills.

Ability to work onsite Monday-Friday and participate in on-call rotation.