Information Technology Support Technician

Motion Recruitment; Batavia (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An exciting contract opportunity awaits you with a forward-thinking company in Batavia, Illinois! As an Information Technology Support Technician, you will play a crucial role in providing support for a variety of hardware and software applications. Your expertise will help maintain seamless operations and ensure that users receive the assistance they need. This position offers a dynamic environment where you can showcase your troubleshooting skills while collaborating with a dedicated team. If you're ready to take your career to the next level and make a significant impact, this is the perfect role for you!

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 1-2 years of IS support experience required.
• Ability to troubleshoot and adapt in a dynamic environment.

Responsibilities

• Provide support for PC, network, and server hardware/software applications.
• Troubleshoot issues and assist with product evaluation and deployment.
• Conduct end-user training and maintain technical documentation.

Skills

IS Support Experience

Multi-tasking

Troubleshooting

Adaptability

Lotus Notes Knowledge

LanDesk Technologies

Tools

Lotus Notes

MS Outlook

MS Office

Virtual Desktop

Active Directory

Cisco Network Hardware

RF Equipment

Job description

This range is provided by Motion Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$27.00/hr - $30.00/hr

Exciting new contract opportunity with an established firm! This is an onsite role in Batavia, Illinois.

Provides support for all PC, network, and Server hardware and software applications, including but not limited to Lotus Notes, MS Outlook, MS Office, Virtual Desktop, Junos Pulse, Active Directory, Landesk Application Deployment, MDT Imaging for PCs, Cisco Network Hardware, Facility Cabling, RF Equipment, and various end-user applications and computing devices. Receives direction for more complex issues from Lead Administrators or management.

Contract Duration: 6 Months

Required Skills & Experience

• 1-2 years experience providing IS Support
• Ability to multi-task, troubleshoot, and adapt to a changing environment
• Ability to travel up to 15% of the time
• Ability to work independently and prioritize multiple work streams
• Ability to prioritize multiple high-priority support requests
• Working knowledge of Lotus Notes and LanDesk technologies

What You Will Be Doing

Daily Responsibilities:

• Provide support for all PC, network, and Server hardware and software applications, including Lotus Notes, MS Outlook, MS Office, Virtual Desktop, Junos Pulse, Active Directory, Landesk Application Deployment, MDT Imaging for PCs, Cisco Network Hardware, Facility Cabling, RF Equipment, and various end-user applications and devices. Receive guidance for complex issues from Lead Administrators or management.
• Troubleshoot issues and assist with product evaluation, deployment, and use.
• Participate in testing and evaluating new desktop packages and implement prototypes.
• Set up, deploy, and support mobile devices.
• Monitor on-site IS Systems, including backups, UPS, and server/network equipment.
• Provide remote support for facilities and associates.
• Maintain, support, and configure warehouse devices (Printers, RF Units, Terminals, etc.).
• Engage with external vendors for support and services.
• Conduct end-user training and learning sessions.
• Assist in technology planning, budgeting, maintaining technical documentation, and identifying process improvements.
• Maintain inventory lists and manage electronic waste.
• Perform other duties as assigned.

Seniority level

• Associate

Employment type

• Contract

Job function

• Information Technology

Industries

• Chemical Manufacturing
• Biotechnology Research
• Pharmaceutical Manufacturing

Referrals can double your chances of interviewing at Motion Recruitment.

Inferred benefits from this job description

Medical insurance

Vision insurance

401(k)

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