Information Technology Support Engineer

Akkodis; Redmond (WA); On-site; USD 58,000 - 62,000; Full time

Job summary

Akkodis is seeking an IT Support Engineer for a contract role with a client in Redmond, WA, onsite. The ideal candidate will have hands-on experience with Azure Active Directory, Azure DevOps, strong documentation skills, and scripting in Python, C#, or PowerShell.

Responsibilities include procurement, PC hardware setup, IT service requests, inventory management, and providing IT support to internal and partner teams, with collaboration with client IT teams to address technical concerns.

Qualifications

• 3+ years of IT experience with a minimum of 2 years in a procurement role.
• Experience with Microsoft services such as Azure Active Directory and Azure DevOps.
• Scripting experience in Python, C#, or PowerShell is a plus.
• Strong written and verbal communication skills.
• Experience supporting multiple operating systems.

Responsibilities

• Work with Studio Management to understand and act on IT needs.
• Perform PC hardware procurement, setup, and recycling.
• Field requests for IT services, repairs, upgrades, support or inquiries.
• Manage PC and parts inventory for the studio.
• Provide IT support to internal and partner teams involved in game creation.
• Collaborate with client IT teams on best practices and technical concerns.

Skills

IT experience

Procurement experience

Strong communication

Documentation

Scripting

Tools

Azure Active Directory

Azure DevOps

Python

C#

PowerShell

Job description

Akkodis is seeking an IT Support Engineer for a Contract with a client located in Redmond, WA—onsite — with strong hands-on experience with Azure Active Directory, Azure DevOps, an IT Tech Background, strong documentation skills, Python, C#, and PowerShell.

Rate Range: $42/hr - $45/hr (The rate may be negotiable based on experience, education, geographic location, and other factors)

Top 3 Must-Have HARD Skills & years of experience for each:

1. Minimum 3 years’ experience with Microsoft services such as Azure Active Directory and Azure DevOps.
2. Minimum 3 years’ experience with a tech background, able to help with tech issues.
3. Minimum 3 years’ experience with strong documentation skills
4. Minimum 3 years’ experience with scripting language experience (Python, C#, or PowerShell)

Typical Day in the Role:

• Purpose of the Team: The purpose of this team is to bring “games that make you think” to the market, primarily through the Age of Empires franchise.
• Key projects: This role will be a hands-on IT support and procurement role, focusing on IT-related tasks to help the studio improve our ability to deliver a world-class experience

Candidate Requirements:

The ideal resume would contain experience having worked with a gaming team before and the ability to write different scripts using Python (Python is a requirement, but the more familiar they are, the easier the role will be). The ideal candidate will be someone who has a well-written resume. Candidates with a disorganized resume that does not flow and is difficult to read will be rejected by the sponsor.

We are a passionate team responsible for titles loved by players all over the world.

Responsibilities

• Work closely with Studio Management, various Directors and Leads to understand and act upon the studio’s IT-related needs
• Perform PC Hardware procurement, setup, and recycling
• Field requests for information technology services, repairs, upgrades, support, inquiries, or complaints
• Manage PC and parts inventory for the studio
• Provide IT support internally and externally to partner teams involved in game creation
• Work with the larger client IT teams to engage on best practices and work through technical concerns

Qualifications

• 3+ years of IT experience with a minimum of 2 years in a procurement position. Prior experience in a game development studio is welcome but not required.
• Strong written and verbal communication skills.
• Experience with Microsoft services such as Azure Active Directory and Azure DevOps.
• Scripting language experience ( Python, C#, or PowerShell ) is a plus.
• Experience in supporting multiple OSes is a bonus.

Equal Opportunity Employer/Veterans/Disabled:

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers