Information Technology Support Engineer

RightClick; New York; On-site; USD 65,000 - 85,000; Full time

Job summary

A leading company in the staffing and technology sector is searching for an IT Support Technician in Westchester County, NY. This role involves resolving technical issues, implementing infrastructure upgrades, and supporting users in a dynamic environment. Candidates should have at least 5 years of experience and proficiency with relevant technologies.

Qualifications

• At least 5 years of IT support or engineering experience.
• Proficiency with Windows Server and Office 365.
• Experience with network troubleshooting and workstation builds.

Responsibilities

• Provide Tier 1 and 2 technical support to internal teams and clients.
• Install, configure, and maintain hardware and software systems.
• Troubleshoot issues related to Windows servers and network infrastructure.

Skills

Proficiency with Windows Server

Active Directory

Network troubleshooting

VOIP systems

Communication skills

Time-management skills

Job description

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Our client is looking for a IT Support Technician who will be responsible for resolving technical issues, implementing infrastructure upgrades, and supporting end-users in a fast-paced, client-focused environment. This is an onsite position based in Westchester County, NY.

IT Support Technician's Responsibilities and Duties

• Provide Tier 1 and 2 technical support to internal teams and clients.
• Install, configure, and maintain hardware and software systems.
• Troubleshoot issues related to Windows servers, Office 365, Active Directory, and network infrastructure.
• Participate in project planning and execution including workstation deployments, server migrations, and system rollouts.
• Support onboarding/offboarding processes and IT documentation.

IT Support Technician's Qualifications and Skills

• At least 5 years of IT support or engineering experience (MSP experience a plus).
• Proficiency with Windows Server (on-prem and Azure), Office 365, and Active Directory.
• Experience with network troubleshooting, VOIP systems, and workstation builds.
• Strong communication and time-management skills.

RightClick is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship or any other characteristic protected by law.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting and Technology, Information and Media

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