Information Technology Student Technician

North Carolina State University; Raleigh (NC); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Health Insurance for Temporary Empl.

LEAD courses

Attend non-revenue sporting events for

Job summary

NC State University Libraries IT Department seeks undergraduate or graduate students to join the IT Support team as Information Technology Student Technicians. You will assist patrons and staff with technology issues, upholding high responsibility while developing creative technical solutions.

Candidates must be enrolled at NC State University; strong customer service, communication, and organizational skills are required. The role operates Monday–Friday, 8:30 AM–4:30 PM on-site in Raleigh, NC.

Qualifications

• Must be enrolled as an Undergraduate or Graduate student at NC State University.
• Ability to learn new skills via hands-on experience with new technology and through technical documentation.

Responsibilities

• Assist Library patrons and staff with technology issues.
• Develop creative solutions to technical challenges.

Skills

Customer service

Communication

Attention to detail

Self-management

Learning on the job

Problem solving

Education

Undergraduate or Graduate student at NC State University

Tools

Network troubleshooting

Computer troubleshooting

Job description

Essential Job Duties

NC State University Libraries IT Department is seeking motivated undergraduate or graduate students to join the Libraries Information Technology Support team. IT Student Technicians work to assist Library patrons and staff with technology issues. IT Student Technicians are entrusted with a high level of responsibility and have the opportunity to develop creative solutions to technical challenges.

Position Information

• Posting Number PG196259TM
• Position Number 25MR10265
• Position Type Student
• Is Time Limited No
• Job City & State Raleigh, NC
• Department Information Technology
• Classification Title Student Temp
• Working Title Information Technology Student Technician
• Work Schedule 8:30 AM - 4:30 PM Monday through Friday
• Minimum Experience/Education Must be enrolled as an Undergraduate or Graduate student at NC State University
• Department Required Skills
  • Ability to learn new skills via hands-on experience with new technology and through technical documentation.
  • Strong customer service and communication skills.
  • Attention to detail and strong organizational skills.
  • Eagerness to learn and problem-solve.
  • Ability to adhere to a consistent schedule with minimal lateness or absenteeism.
  • Strong self-management skills, including the ability to anticipate challenges, seek solutions independently, and maintain consistent focus on work.
  • Ability to contribute to an environment of well-being and belonging.
• Preferred Years Experience, Skills, Training, Education
  • Experience with network and computer troubleshooting
  • Experience interacting directly with customers including Students, Staff and Faculty via multiple communication channels.
  • Ability to document customer interaction, troubleshoot problems, and gather technical information.
• Required License Or Certification N/A
• Valid NC Driver's License required? No
• Commercial Driver's License Required? No

Wolfpack Perks And Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Health Insurance for Temporary Employees
• Enhance your career with LEAD courses
• Attend non-revenue generating sporting events for free.

Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Recruitment

Anticipated Hiring Range: $13/hour

Job Open Date: 10/16/2026

Equal Opportunity

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Applicant Information

Quick Link: https://jobs.ncsu.edu/postings/236326