University Library Specialist, Learning Spaces & Services

North Carolina State University

Raleigh (NC)

Hybrid

USD 53,000 - 64,000

Full time

3 days ago
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Benefits offered by this job

Health benefits
Retirement programs
Paid time off
Tuition assistance
Wellness programs
Holidays

Job summary

NC State University in Raleigh, NC, seeks an University Library Specialist in Learning Spaces & Services. The role supports undergraduate teaching, outreach, and public service within Libraries, coordinating instruction sessions and managing spaces.

The position emphasizes information literacy instruction, collaboration with the Undergraduate Teaching team, and service at Ask Us desks, with flexible hours and occasional evenings/weekends.

Qualifications

  • Bachelor's degree and one year library or archives experience
  • Equivalent combination of training and experience accepted
  • Ability to work with students and faculty in instructional settings

Responsibilities

  • Deliver in-person library instruction to undergraduate students
  • Serve as Ask Us Service Manager and supervise student staff
  • Coordinate scheduling of over 200 instruction sessions per year
  • Support development and maintenance of instructional content and spaces

Skills

Organizational skills
Communication skills
Information literacy concepts
Pedagogical practices
Belonging and well-being

Education

Bachelor's degree
High School diploma + 5 years experience

Job description

Job Posting Information

Working Title: University Library Specialist, Learning Spaces & Services

Anticipated Hiring Range: $58,395

Work Schedule: Monday- Friday, 8:00am - 5:00pm. Flexibility required, including for occasional evening or weekend shifts.

Job Location: Raleigh, NC

Department: Libraries

About the Department: The NC State University Libraries supports and enables research and learning by providing collections, services, spaces, and technologies for the NC State community and its partners. The Libraries is committed to being a powerful competitive advantage for the university in every aspect of its mission, including attracting and retaining the best faculty and students and promoting their success. To that end, we foster a culture of creativity, diversity, and innovation. The library system consists of the D. H. Hill Jr. Library, the James B. Hunt Jr. Library, and branch libraries for design, natural resources, and veterinary medicine. For more information about the Libraries, please see https://www.lib.ncsu.edu/about-the-libraries. The Learning Spaces & Services (LSS) department (11 librarians, 1 EPS and 6 support staff) provides dynamic services, spaces, and technologies to enable all forms of learning, discovery, and research. The department leads a range of programs and initiatives that support student learning, access to essential tools and resources, and undergraduate student success. Through its workshops, programs, and activities, students and faculty in all disciplines can explore and apply tools and systems for advanced visualization, making, 3D modeling, virtual environments, and digital media creation in their research and study. Department staff contribute to the ongoing evolution of the Libraries' Technology Lending Service. The department has overall responsibility for learning spaces including the Makerspace, Learning Commons, iPearl Innovation Studio, VR & Gaming Studio, and the Digital Media Studios plus several additional teaching labs. LSS also works with the Collections & Research Engagement department to support teaching and research needs and the use of the Libraries' large-scale visualization spaces.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

This position is part of the Learning Spaces and Services department within the Student Success Division and has three primary areas of responsibility: supporting students and faculty through library instructional services, assisting patrons in person at the Ask Us desk and online, and helping foster student belonging through outreach work.

Teaching & Learning

The University Library Specialist (ULS) is a core member of the Undergraduate Teaching, Learning, and Outreach team, which supports early-career undergraduate students through in-person and online instruction. The team introduces students to fundamental concepts in information literacy (e.g., recognizing academic information and finding and evaluating sources) and to the Libraries spaces, services, and resources critical to their academic success.

In this role, the ULS delivers in-person instruction and works closely with the Librarian for Undergraduate Teaching & Learning, who manages our in-person information literacy curriculum. This position serves a program coordinator role, communicating with faculty, staff, and constituents; scheduling over 200 library instruction sessions per year; and managing instructional spaces. In addition to teaching, the incumbent collaborates with colleagues in the maintenance and organization of instructional content, spaces, and materials. The ULS analyzes instructional trends and makes recommendations about program content and resource allocation. The ULS works closely with Libraries colleagues on working groups that advance teaching and learning in the Libraries.

Technologies and fluencies used in the position may include but are not limited to: Google Suite, or Microsoft Office with specific fluency in Sheets/Excel and Slides/Powerpoint, Canvas, Canva, Web Content Accessibility Guidelines (WCAG), Drupal, and the Adobe Suite.

Outreach

As a member of the Undergraduate Teaching, Learning, and Outreach team, this position represents the Libraries at occasional outreach events. These events provide an opportunity to introduce prospective and newly enrolled students to campus, ensuring they feel welcomed and supported in the Libraries. The position engages with students, helping them connect with key library resources that will be essential to their academic success.

Public Service

The position also serves as an Ask Us Service Manager, the staff member responsible for public service operations during assigned shifts at one of the Libraries' primary Ask Us service points, including supervising student employees, making operational decisions, and providing virtual reference services. Additionally, the position collaborates with colleagues across the Student Success division to maintain consistently high-quality customer service. Observations from these interactions-particularly regarding areas where students struggle-help to inform ongoing curriculum development to better support undergraduate learning.

This position is based in North Carolina. This position is eligible for flexible hours and a hybrid work environment, based on departmental and operational needs. This position will have occasional responsibilities to cover Libraries events after normal business hours and on weekends.

Other Responsibilities

Other duties as assigned

Qualifications

Minimum Experience/Education: Bachelor's degree and one year of experience in a library or in archives or records management; or High School diploma or equivalency and five years of experience in a library or in archives or records management; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Preferred Qualifications
  • Evidence of effective organizational and communication skills, attention to detail, and experience using workplace productivity tools to create and maintain instructional content and schedules
  • Familiarity with pedagogical or training practices
  • Ability to foster an environment of belonging and well-being in a classroom setting, at a service point, and in a collaborative work environment
  • Ability to gather, organize, and manage information or data effectively for assessment, analysis, and other purposes-ensuring accuracy, accessibility, and meaningful use
  • Familiarity with information literacy concepts and/or demonstrated understanding of common research challenges for undergraduate students
Required License or Certification

N/A

Valid NC Driver's License required

No

Commercial Driver's License Required?

No

Recruitment Dates

Job Open Date: 10/19/2026

Earliest Close Date: 10/23/2026

Position Details

Position Number: 00040066

Position Type: SHRA

Position Classification Band Title: University Library Specialist

Position Classification Band Level: Journey

Position Classification Salary Range: $ 34,133 - $ 73,667

Salary Grade Equivalency: NC11

Alternate Option: If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.00

Appointment: 12 Month Recurring

Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event

Time Limited Position: No

Time-Limited Appointment Length (if applicable):

Department Id: 250101 - Libraries

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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