Information Technology Specialist II

Brea City Hall; Brea (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Join a leading city government as an Information Technology Specialist II, where you will play a crucial role in developing the Integrated Crime Center. This position involves maintaining and enhancing IT systems, providing technical support, and ensuring effective communication with contracting agencies. Ideal candidates will have a strong background in information technology and a passion for public service. This is a unique opportunity to contribute to a groundbreaking initiative within the community.

Benefits

Health Insurance

Retirement Savings Account

Flexible Spending Accounts

Tuition Reimbursement

Bilingual Pay

Wellness Reimbursement

Qualifications

• Three years of experience in information systems operations.
• Experience in public sector IT systems is preferred.

Responsibilities

• Administer, operate, and maintain computer and information systems.
• Provide technical support and troubleshoot hardware/software issues.
• Plan and oversee programs related to public safety information systems.

Skills

Technical Support

Troubleshooting

System Integration

Education

Associate of Arts Degree in Information Technology

Bachelor's Degree in a Related Field

Tools

Microsoft Certified Professional

Cisco Certified Network Administrator

Job description

1 month ago Be among the first 25 applicants

• The current vacancy is a grant-funded limited term position**
  
  

Description

• The current vacancy is a grant-funded limited term position**
  
  

***Not an actual depiction of the City's Integrated Crime Center***

There is currently one (1) vacancy with the Police Services Department in the Integrated Crime Center. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. This recruitment may close at any time; all interested candidates are encouraged to apply immediately.

The eligibility list established from this recruitment may be utilized to fill future Information Technology Specialist II vacancies.

To perform skilled technical and analytical work that includes administering, operating, maintaining and enhancing computer and information systems, including personal computers, networks, peripheral devices, software applications and telecommunications systems on a local area network (LAN) and wide area network (WAN); to act as a liaison with contracting agencies; and perform related duties as assigned.

In October of 2023, the BSCC awarded a $5.9 million grant to the Brea Police Department to implement its vision to build an Integrated Crime Center. The Police Department is currently in an implementation phase and is working toward the go-live of an operational center this Fall. This Information Technology Specialist II position will get in on the ground floor and be part of an exciting, ground-breaking team to help develop this vision into a reality. For more information on our ICC, please click here.

DISTINGUISHING CHARACTERISTICS

Information Technology Specialist II

This is the journey-level classification in the Information Technology Specialist series. Positions in this classification are normally filled by advancement from the lower classification of Information Technology Specialist I, or when filled from the outside, requires substantial prior experience. An Information Technology Specialist II works under general supervision and is expected to perform the entire range of technical and support duties. Work in this classification is distinguished from that of Information Technology Specialist I by the greater complexity of the assignments received and by the greater independence with which an incumbent is expected to operate.

When assigned to Police Department

Plan, coordinate, implement, promote, and oversee programs, projects, initiatives, software, hardware, and/or equipment related to the Integrated Crime Center and all public safety information systems, and in support of the Police Department's information technology priorities and directives.

SUPERVISION RECEIVED AND EXERCISED

When assigned to the Police Department

General supervision is provided by a Police Lieutenant, or designee.

Responsibilities may include functional supervision of subordinate staff.

Examples of Duties

Essential job functions may include, but are not limited to, the following: (These functions may not be present in all positions in this classification. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed.)

Provide technical support and troubleshoot hardware, software, network or telecommunications problems to meet the needs of end users.

Assist in testing and integrating new hardware and software to determine compatibility with current equipment and standards.

Assist in developing implementing, maintaining and enforcing information technology policies.

Develop and recommend procedures to improve systems operation, minimize risk, and ensure hardware and software integrity.

Click here for additional information on the Information Specialist II job description.

Typical Qualifications

Information Technology Specialist II

Experience And Education

To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge and abilities and enable the individual to successfully perform the essential functions of the position.

Experience

A typical combination is:

Three years of increasingly responsible experience in information systems operations and maintenance including computer applications software training and writing user documentation.

Education

Equivalent to an associate of arts degree with an emphasis in information technology and specialized certifications applicable to current trends in information technology.

Possession of a bachelor’s degree in a related field is highly desirable.

Licenses and Certificates

Possession of a valid driver’s license issued from the California Department of Motor Vehicles.

Possession of one or more of the following Microsoft Certified Professional (MCP), Microsoft Certified Software Administrator (MCSA), Microsoft Certified Software Engineer (MCSE), Cisco Certified Network Administrator (CCNA), or related certification or equivalent experience.

Supplemental Information

TO BE CONSIDERED

If you are interested in this outstanding opportunity, please visit https://www.governmentjobs.com/careers/brea/ to submit a City of Brea electronic employment application.

Electronic applications will be accepted until a sufficient number of qualified applications have been received. Resumes cannot be accepted in lieu of a City of Brea employment application. The City of Brea cannot accept responsibility for notifying candidates of incomplete applications.THE SELECTION PROCESS

Shall consist of two phases: (If you should need assistance in completing the employment application or in participating in the selection process, please notify Human Resources prior to the filing deadline or as soon as possible).

Phase One - Application Review: The first phase of the selection process shall be a detailed review and appraisal of each candidate’s application. Those candidates determined to be most qualified on the basis of education and experience, as submitted, may be invited to participate in the next phase of the selection process. No weight shall be assigned to this phase of the selection process.

Phase Two - Oral Appraisal Interview: Candidates who receive a minimum score of 70% on this phase shall have their name placed on the Eligibility List for Information Technology Specialist II. Eligibility Lists are generally valid for one year. Once the list is established, the hiring Department may conduct follow-up assessments.

Prospective candidates must successfully complete a thorough background review. Upon a contingent offer of employment, prospective candidates must successfully complete a medical examination and provide proof of legal work status. All new employees will be fingerprinted as a part of the employment process and a criminal history check will be conducted with the Department of Justice and Federal Bureau of Investigation.

In accordance with Government Code Section 3100, City employees, in the event of a disaster are considered disaster service workers and may be asked to respond accordingly.

THE CITY OF BREA RECRUITS, PROMOTES, AND HIRES WITHOUT REGARD TO RACE, COLOR, RELIGION, PHYSICAL DISABILITY OR CONDITION, GENETIC INFORMATION, SEX, SEXUAL ORIENTATION, AGE OR NATIONAL ORIGIN, EXCEPT IN THOSE SPECIFIC INSTANCES WHEREBY A BONA FIDE OCCUPATIONAL QUALIFICATION DEMANDS OTHERWISE. THE CITY OF BREA HIRES ONLY UNITED STATES CITIZENS OR LAWFULLY AUTHORIZED ALIENS.

The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.

The City Of Brea Offers a Comprehensive Benefit Package For Eligible Employees And Their Dependents For Administrative And Professional Employees’ Association (APEA) Members, Including

SALARY RANGE: Composed of eleven (11) steps. Merit step increases are based on satisfactory performance.

RETIREMENT: Membership in CalPERS. Classic CalPERS members will be enrolled in the 2% @ 55 retirement formula and pay the employee’s 7% share. New CalPERS members, or returning CalPERS members with a break in service greater than six months, will be enrolled in the 2% @ 62 retirement formula and will be required to pay 50% of the normal CalPERS cost (currently 6.25%). The City does not participate in Social Security; however, employees pay the cost to participate in Medicare.

HEALTH INSURANCE: The City provides up to $1,550 per month towards health insurance for employee and dependents through the CalPERS Health Benefit program. Alternatively, there is a $325 medical opt out payment for employees who are insured outside the City’s insurance coverage.

GROUP INSURANCE PROGRAMS: Available to eligible City employees and qualified dependents. These programs include dental, vision, supplemental life and accidental death and dismemberment insurances.

FLEXIBLE SPENDING ACCOUNTS: Available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses.

RETIRMENT SAVINGS ACCOUNT: The City offers a voluntary 457 (b) Deferred Compensation Plan for an additional tax-deferred savings option.

WELLNESS REIMBURSEMENT: Up to $500 per fiscal year to be paid out second pay in July for employees who are on payroll on July 1

BILINGUAL PAY: $100 per month for eligible languages in addition to English.

TUITION/CERTIFICATE REIMBURSEMENT: Employees are eligible for tuition reimbursement/certificate reimbursement based on their bargaining group.

HOLIDAYS: Twelve (12) designated holidays provided per year.

GENERAL LEAVE: Employees shall earn and accrue vacation and sick leave time based on their bargaining group.

For a more detailed overview of the benefits, review the Memorandum of Understanding at: Memorandums of Understanding Click on the links under "Supervisory Unit" or "Administrative and Professional Employees' Association".

01

Did you retire from an agency under the California Public Employees' Retirement System (CalPERS)?

• Yes
• No
  
  

02

Do you possess a valid driver's license issued from the California Department of Motor Vehicles?

• Yes
• No
  
  

03

Do you have experience in the public sector, such as government agencies, law enforcement agencies, or non-profit organizations?

• Yes
• No
  
  

04

Do you possess three years of progressive experience in information systems operations and maintenance, including computer hardware and software?

• Yes
• No
  
  

05

Do you possess technical certifications as they relate to this classification?

• Yes
• No
  
  

06

If stated yes to Question #4, please list the certifications. If stated yes to Question #4, please type in "N/A".

07

Please elaborate on your experience working with information technology systems and hardware applicable to a public safety environment such as Mobile Data System (MDS) devices, those related to CAD/RMS, radios, etc. If no experience, please type in N/A.

08

Do you have experience with support after hours and on weekends?

• Yes
• No
  
  

09

Have you ever been disqualified during the background process for any position within a law enforcement agency? If yes, please explain and include the law enforcement agency, date, and reason provided. If no, please indicate "No."

• Required Question

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Government Administration

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