INFORMATION TECHNOLOGY SPECIALIST I - STARTING PAY: $26.87-$29.65 PER HOUR DOE

Eddy County, New Mexico; Carlsbad (NM); Sur place; USD 56 000 - 62 000; Plein temps

Résumé du poste

Eddy County, New Mexico is seeking an Information Technology Specialist I to provide Help Desk support for computers, email, Internet access, applications, printers, phones, and AV equipment, with a focus on troubleshooting and customer service. Requirements include a High School Diploma or GED, two years of computer systems troubleshooting, four years on Windows platforms, and a valid NM driver’s license with a clean driving record.

English communication skills are required.

Qualifications

• High School Diploma or GED required.
• Two years’ experience troubleshooting computer systems.
• Four years’ experience with Windows platforms.
• Valid NM driver’s license; insurable; clean driving record.
• English language communication skills required.

Responsabilités

• Provide Help Desk support for computers, email, Internet access, and phones.
• Troubleshoot hardware and software across Eddy County's network.
• Maintain and service computers and peripherals.
• Attend trainings and work irregular hours as needed.

Connaissances

Troubleshooting

Customer service

English communication

Fast learner

Formation

High School Diploma or GED

Outils

Windows OS

Description du poste

Career Opportunities with Eddy County, New Mexico

Current job opportunities are posted here as they become available.

INFORMATION TECHNOLOGY SPECIALIST I - STARTING PAY: $26.87-$29.65 PER HOUR DOE

BRIEF DESCRIPTION:
The Information Technology Specialist I will be responsible for Help Desk functions for computers, email, Internet access, applications, printers, copiers, scanning services, phones, audio/visual equipment, and other computer related hardware and software. Job will require troubleshooting and problem-solving techniques. Employee is responsible to maintain computers and peripheral equipment connected to Eddy County's diverse network. Employee must keep confidential all secured and sensitive information revealed. Employee must be trustworthy, self-motivated, have a keen attention to detail, and have good customer service skills. Minimum qualifications: High School Diploma or GED; two years of experience with computer systems troubleshooting; four years of experience with Windows platforms; must possess a valid NM driver’s license and be insurable, with no DWI convictions and no more than two moving violations in the past three years; no illegal drug use within the past three years; the ability to understand and communicate in English, verbally and in writing. Employee may be required to work irregular hours, respond to call back requests, attend job related meetings and training. Employee will be required to perform all other duties as assigned.