Information Technology Specialist (Customer Support)

Military Treatment Facilities under DHA; Anchorage (AK); On-site; USD 86,000 - 111,000; Full time

Job summary

Military Treatment Facilities under DHA seeks an Information Technology Specialist (Customer Support) at Bassett Army Community Hospital, Fort Wainwright, Alaska. The position is eligible for a 1.49% Alaska COLA in addition to the base pay. It is a Direct Hire Solicitation with a salary range reflecting federal pay scales.

The role requires assisting customers with resolving technical problems and may require obtaining a Secret security clearance. Applications close on 2026-11-02.

Qualifications

• Foreign education must be evaluated for equivalence to U.S. education.

Responsibilities

• Assist customers with resolving technical problems.

Job description

Information Technology Specialist (Customer Support)

• Hiring Agency: Military Treatment Facilities under DHA

About the Position: This position is located at Bassett Army Community Hospital, Fort Wainwright, Alaska. Federal employees in Alaska are currently entitled to receive a 1.49% Cost of Living Allowance (COLA) in addition to the base salary. This is subject to change. This is a Direct Hire Solicitation

Key Responsibilities

Assist customers with resolving technical problems.

Requirements & Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Military Treatment Facilities under DHA, Department of Defense.

What is the salary for this position?

The posted pay range is $85607 – $111296/yr.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-11-02.

Who is eligible to apply?

This position is open under the 'Public' hiring path.