INFORMATION TECHNOLOGY SPECIALIST

Spokane Produce, Inc.; Washington; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental and vision benefits

Company paid life insurance

401k with employer match

Paid time off

Paid holidays

On-the-job training

Employee discounts

EAP (Employee Assistance Program)

Job stability

Growth opportunities

Job summary

Spokane Produce, Inc. is seeking an Information Technology Specialist to procure technology, administer systems, networks and processes. You will plan new technology, research purchases, and support end-users to improve efficiency and cost effectiveness.

Ideal candidates have 5+ years of IT experience, strong Linux (AIX/RedHat) and VMware skills, and a solid background in Windows Server and Office 365 administration. This is a Washington-based role with opportunities for growth.

Qualifications

• At least five years experience in IT with systems and network focus.
• Expertise with IBM AIX and RedHat Linux.
• Expertise with VMware and Veeam.
• Expertise with Microsoft Windows server and desktop OS.
• Experience with Office applications including Word, Excel and Outlook.
• Experience managing network switches, routers and firewalls.
• Ability to train end-users and communicate clearly.
• Strong attention to detail and teamwork in a diverse group.

Responsibilities

• Manage software and hardware licensing and maintenance agreements.
• Procure new equipment and software, and maintain supplies.
• Support Office 365, create/delete users, provide help desk support.
• Maintain Windows desktops and servers; patching and policy enforcement.
• Assist Systems Administrator with installation, support and documentation.
• DR/Backup responsibilities using Veeam and SAN maintenance.
• Network security and monitoring; manage backups and power solutions.
• Maintain Galaxy Access Control and other department apps as needed.

Skills

IBM AIX

RedHat Linux

Office 365

Windows Server

Active Directory

Group Policy

PowerShell

Technical training

Customer service

Education

Bachelor’s degree in Information Technology (Preferred)

Tools

VMware

Veeam

Microsoft Windows Server

Office 365 administration

Networking equipment (switches/routers/firewalls)

Job description

Spokane Produce, Inc - Who We Are:
Spokane Produce, Inc. is an independent family owned and operated company. We have been in business since the 1940's. We provide the finest quality products to grocery, restaurant, other wholesalers and government agencies with the highest level of customer service in the Northwest.

Spokane Produce is one of the few suppliers dedicated to taking the time and effort in developing a strong supplier/customer relationship on a long-term basis. At Spokane Produce, we believe we can provide our customers with an honest relationship, the finest quality fresh produce and related products combined with a superior level of customer service.

The quality of an organization is indeed the product of the people who make it all happen. Our success is due to our amazing team of employees. We are looking to add qualified talent to our dedicated and valued team.

What We Offer:

• We offer competitive compensation starting at $32.00+ hourly depending on experience.
• We offer a benefits package including medical/dental/vision/company paid life insurance. All insurance available first of the month after 60 days
• Paid time off and Paid holidays
• 401k with employer match
• Coverage under state sick leave
• Employee Assistance Program
• Paid on the job training
• Job Stability
• Opportunities for growth and advancement within our company – We do promote within
• Employee discounts on in-house purchases

Spokane Produce, Inc. is seeking an Information Technology Specialist. This position will procure technology and administer the firm’s systems, networks and processes under the direction of company ownership. The IT Specialist is responsible for the planning of new technology and the research/purchase of new hardware/software. They will assist in the administration, installation, maintenance and support of all systems related to technology. The IT Specialist is required to work with end-users to enrich the customer experience and promote a more efficient and cost effective work place.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the licensing and maintenance agreements of all software and hardware
• Purchase of new equipment/software
• Purchase of supplies for printers and other consumables
• Manage mobile device plan
• Develop and communicate policies and procedures for routine operations, backup, troubleshooting, and outage and disaster planning for the computers and network
• Establish appropriate policies for technology use
• Recommend or provide training and development for staff
• Manage and assist the Systems Administrator in the following:
  • Installation, support and maintenance of computers, network, servers, printers, software, IoT and telephone systems. Create and maintain comprehensive documentation
  • Direct support for Office 365, creating and deleting users and providing help desk support for Outlook, Excel and Word
  • Maintain users in Windows Active directory along with other systems
  • Maintain and set up Windows Desktops and Servers
  • Patch Windows desktops and servers using WSUS
  • Maintain in Microsoft Group Policy maintenance
  • Server setup/maintenance using VMware
  • Uploading/downloading files for different vendors and customers
  • Networking/Firewall changes
  • Toshiba phone system maintenance
  • DR/Backup responsibilities using Veeam
  • SAN maintenance
  • Network security through employee education, monitoring and testing
  • Monitor/maintain power backup solutions including UPS’ and generator
  • Galaxy Access Control System maintenance and other department specific applications such as Nutracoster, Seagull Bartender, Docuware, Intelliware Temp-Track
• Must follow good manufacturing practices
• Perform other duties as assigned

MINIMUM QUALIFICATIONS:

• At least five years experience.
• Expertise with IBM AIX and RedHat Linux
• Expertise with Universae database
• Expertise with VMware
• Expertise with Veeam
• Expertise with Microsoft Windows server and desktop operating systems
• Expertise with Microsoft Office applications including Word, Excel and Outlook
• Experience with managing and deploying network switches, routers and firewalls
• Ability to train end-users on technology systems
• Must have a strong attention to detail
• Ability to work closely with a culturally diverse group of people
• Proven ability to evaluate, plan and implement strategic technology projects
• Ability to prioritize, delegate and manage projects and tasks with minimum from ownership
• Excellent written, verbal and interpersonal communication skills
• Strong customer service skills

The ideal candidate will have these additional qualifications:

• Bachelor’s degree in Information Technology (Preferred)
• Experience managing digital phone systems
• Considerable knowledge of Layer 3 switching and common networking features
• Experience with DR solutions using AWS or Azure
• Strong financial sense and experience with presenting new projects to management

EXPERIENCE:

• Microsoft Office: 5 years (Required)
• Windows: 5 years (Required)
• Microsoft Windows Server: 5 years (Preferred)
• Network: 5 years (Preferred)

Eligible candidates must be able to pass a pre-employment criminal background check and drug screen and continue to satisfy our drug testing policy, if offered employment. We are a Federal Contractor and a drug-free workplace, which includes a prohibition on marijuana use for all employees.

All Qualified applicants will receive consideration for employment without regard to their disability or protected veteran status.