Information Technology Specialist

Air Combat Command; Sumter (SC); On-site; USD 31,000 - 33,000; Full time

Job summary

Air Combat Command in the United States is seeking an IT support specialist within the McEleveen Library Shaw AFB. The role focuses on installing, maintaining, and disposing of IT components, monitoring networks, and administering security programs.

The position includes handling user requests, virus protection, and basic helpdesk tasks, with emphasis on compliance and training to ensure smooth IT operations for the base.

Qualifications

• Foreign education completed in foreign colleges or universities may be used to meet requirements and must be deemed equivalent to U.S. education.
• Evidence of foreign credential equivalency must be provided with the application.

Responsibilities

• Provides technical solutions, installations, repairs, and disposals of IT components.
• Monitors network systems to ensure hardware and software are functioning properly and standards are met.
• Uses and modifies established computer techniques to identify and resolve network-related problems with sound judgment.
• Performs Non-Appropriated Fund (NAF) software maintenance as required.
• Conducts squadron level computer hardware, software maintenance and IT component inventories.
• Assists in administering new user requests for computer hardware and software, ensures facility environment and infrastructure support the request.
• Coordinates with base agencies and contractors to ensure compliance standards are met.
• Ensure virus protection software is present and updated, and performs virus scans on servers and workstations.
• Provides customer training and assistance for IT systems.
• Performs basic helpdesk duties such as receiving visitors, handling calls, creating user accounts, and providing orientation and training.
• Administer the unit computer security program.

Job description

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the McEleveen Library Shaw AFB.

Key Responsibilities

Provides technical solutions, installations, repairs, and disposals of IT components. Monitors network systems to ensure hardware and software are functioning properly and operational standards are met. Uses and modifies established computer techniques to identify and promptly resolve network-related problems within the organization by utilizing sound judgment and applying appropriate corrective actions.

Performs Non-Appropriated Fund unique system software maintenance as required. Conducts squadron level computer hardware, software maintenance and IT component inventories. Assists in the administration of new user requests for computer hardware and software, ensure the facility environment, system requirements, and the infrastructure is available to support the request. Coordinates with base agencies and contractors to ensure compliance standards are met.

Ensure virus protection software if present and the latest virus updates are loaded and have been thoroughly scanned for any viruses on all activity servers and workstations. Provides customer training and assistance for IT systems. Performs other related duties as assigned. Performs basic helpdesk duties such as receive visitors and incoming calls; create and maintain user accounts and records; provide new user orientation and training.

Administer the unit computer security program.

Requirements & Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.

It is your responsibility to provide such evidence when applying.

Which agency is hiring for this position?

This position is with Air Combat Command, Department of the Air Force.

What is the salary for this position?

The posted pay range is $22.5 – $24/hr.

What is the application deadline?

Applications close on 2026-11-18.

What is the work schedule?

This is a Flexible position.

Who is eligible to apply?

This position is open under the 'Public' hiring path.