Information Technology Specialist

Upturn Co.; San Juan (PR); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology services company located in San Juan, Puerto Rico is seeking an Information Technology Specialist to manage and maintain computer systems and networks. The ideal candidate will have an Associate or Bachelor's degree in a computer-related field and at least 3 years of relevant experience. Responsibilities include troubleshooting technical issues and implementing security measures to protect data, ensuring the organization remains efficient in its use of technology.

Qualifications

• 3 years of related experience.
• CompTIA Network+ certification (optional).

Responsibilities

• Manage and maintain computer systems, networks, and software.
• Troubleshoot technical issues and implement security measures.
• Oversee installation and upgrading of hardware and software.

Skills

Good verbal and writing communication skills

Good teamwork player

Proficiency in English

Fast learner

Positive attitude

Availability to work after hours

Work under pressure

Proactive

Education

Associate or Bachelor's degree in a computer-related field

Tools

Microsoft Office

Firewall configuration

Antivirus configuration

VPN & Policies configuration and maintenance

VMWare / Hyper-V

Microsoft Server 2016, 2019, and 2022

Windows OS (Windows 10 & 11)

Job description

An Information Technology Specialist is responsible for managing and maintaining the computer systems, networks, and software used by an organization. They troubleshoot any technical issues that arise, implement security measures to protect data, and provide guidance and support to staff members who need assistance with technology-related issues. They also oversee the installation and upgrading of hardware and software, as well as the maintenance of servers and databases. The IT Specialist stays up to date on the latest technology trends and developments in order to ensure the organization remains competitive and efficient in their use of technology.

Education

• Associate or Bachelor's degree in a computer-related field with 3 years of related experience.

Minimum Years of Experience

• 3 years in related experience.

Certifications (Optional)

• CompTIA Network+ (Plus)

Required Technologies Experience

• Microsoft Office
• Firewall configuration, management, and monitoring
• Antivirus configuration, management, and monitoring
• Security alerts monitoring
• Security hardening
• VPN & Policies configuration and maintenance
• WAN maintenance and monitoring
• Firmware updates, hotfixes, patches, and related apps
• Network equipment (firewalls, switches, routers, fiber connection, telecommunication redundancies, velocity, and circuit quality) configuration and administration
• VMWare / Hyper-V virtual environment
• Microsoft Server 2016, 2019, and 2022
• Windows OS (Windows, 10 & 11)
• Microsoft Office 2016, 2019 and 2022
• Equipment inventory management
• Ticketing system

Interpersonal Skills

• Good verbal and writing communication skills
• Good teamwork player
• Proficiency in English
• Fast learner
• Positive attitude
• Availability to work after hours
• Work under pressure
• Proactive