Information Technology Service Delivery Manager

Adecco

Coral Gables (FL)

On-site

USD 61,992 - 70,257

Full time

14 days+

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Job summary

A global technology powerhouse is seeking an experienced Information Technology Service Delivery Manager in Coral Gables, FL. In this 6-month contract role, you will oversee IT logistics for high-profile sporting events, requiring strong service delivery and project management experience. You must possess a deep understanding of event-related technologies and excellent communication skills. Competitive hourly rates between $45 and $51 apply.

Qualifications

8+ years of experience in IT, including 4+ years in service delivery or project management.
Strong understanding of event-related technologies including CATV and AV systems.
ITIL certification or solid experience with IT service management best practices.

Responsibilities

Lead the service delivery and logistics of IT equipment for high-profile sporting venues.
Manage resource allocation and delivery timelines in high-pressure environments.
Build and lead a high-performing, agile delivery team.

Skills

IT service delivery

Project management

Event-related technologies

Communication skills

Microsoft Office Suite

Tools

Microsoft Teams

Visio

Project

Job description

Information Technology Service Delivery Manager

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This range is provided by Adecco. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr - $51.00/hr

Step into a high-impact leadership role with a global technology powerhouse supporting one of the most anticipated international sporting events. As a Service Delivery Manager, you’ll oversee the planning and execution of IT logistics across North America and Europe. This is a unique opportunity to work at the intersection of enterprise-grade technology and world-class live events, ensuring seamless infrastructure delivery on a global scale.

Previous experience in the sports or major live events industry is required—this role demands familiarity with the urgency, scale, and complexity of live global operations.

This is a 6-month contract position with potential to be hired on permanently. The rate for this role is between $45-$50hr and you must be located in Coral Gables, FL to be considered.

Key Responsibilities:

Lead the service delivery and logistics of IT equipment for high-profile sporting venues and international operations
Coordinate planning and execution of technology deployments across multiple global sites
Oversee IT infrastructure and equipment needs, including CATV, AV, radio communications, and temporary event systems
Act as the primary point of contact between technical teams, external vendors, and key event stakeholders
Apply ITSM best practices to ensure operational excellence, rapid issue resolution, and minimal downtime
Manage resource allocation, vendor coordination, and delivery timelines in high-pressure environments
Provide regular progress reports, identify risks, and ensure milestones are met across all locations
Build and lead a high-performing, agile delivery team capable of adapting to evolving event needs

Qualifications:

8+ years of experience in IT, including 4+ years in service delivery, project management, or logistics
Strong understanding of event-related technologies including CATV, AV systems, radio communications, and mobile infrastructure
ITIL certification or solid experience with IT service management best practices
Excellent interpersonal and communication skills with the ability to build trust across technical and non-technical teams
Fluent in English; Spanish is a plus
Proficient in Microsoft Office Suite, Visio, Project, and collaboration tools such as Microsoft Teams

Seniority level