Information Technology Manager

Scion Technology Staffing; Menlo Park (CA); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Autonomy

Mac-first

Collaborative team

Job summary

Scion Technology Staffing seeks an experienced IT Manager for our client, a real-time analytical database built for AI workloads, in Menlo Park, CA. This is a full-time, hybrid opportunity.

You will own and scale internal IT, create scalable processes, support employees, and build the foundation for a growing organization. The role emphasizes IAM, onboarding/offboarding, and SaaS administration with Okta, Google Workspace, and AI tools.

Qualifications

• 4 to 8 years of hands-on Corporate IT or IT Management experience.
• Experience as first internal IT resource in a startup or high-growth tech company.
• Strong experience supporting a Mac-first environment.
• Hands-on administration of IAM platforms like Okta.

Responsibilities

• Serve as the primary point of contact for all internal IT support across a hybrid, Mac-first environment.
• Provide day-to-day help desk support, troubleshooting hardware, software, and SaaS applications.
• Own employee onboarding and offboarding, including hardware provisioning, account creation, access management, and equipment recovery.
• Administer Okta for identity and access management and implement/manage an MDM solution such as Jamf, Kandji, or Mosyle.
• Manage IT assets, hardware inventory, software licensing, and vendor relationships.
• Administer and support core business applications including Google Workspace, Slack, Zoom, Claude Enterprise, OpenAI, and other SaaS platforms.
• Partner with leadership on endpoint security, access controls, and SOC 2/ISO compliance initiatives.
• Create scalable IT documentation, processes, and best practices to support a rapidly growing organization.

Skills

Mac-first environment

Identity & Access Management

Okta administration

IT onboarding/offboarding

Vendor management

Education

Bachelor's degree preferred

Tools

Jamf

Kandji

Mosyle

Google Workspace

Slack

Zoom

Claude Enterprise/OpenAI

Job description

Scion Technology has been engaged to conduct a search for an experienced IT Manager for our client, a real-time analytical database built for AI workloads. This is a full-time position based in Menlo Park, CA, currently offering a hybrid schedule.

POSITION OVERVIEW

Our client is seeking a hands-on IT Manager to own and scale their internal IT function. This is a true build-and-run opportunity for someone who enjoys creating processes, supporting employees, and building the foundation for a growing organization.

PERKS

• Be the company's first dedicated Internal IT hire with the autonomy to design scalable processes, implement new technologies, and shape the future of IT.
• Work in a Mac-first environment leveraging Okta, Google Workspace, Claude Enterprise, OpenAI, and other cutting-edge SaaS and AI tools.
• Join a well-funded, collaborative team supporting recognizable enterprise customers while helping scale the organization through its next phase of growth.

RESPONSIBILITIES

• Serve as the primary point of contact for all internal IT support across a hybrid, Mac-first environment.
• Provide day-to-day help desk support, troubleshooting hardware, software, and SaaS applications.
• Own employee onboarding and offboarding, including hardware provisioning, account creation, access management, and equipment recovery.
• Administer Okta for identity and access management and implement/manage an MDM solution such as Jamf, Kandji, or Mosyle.
• Manage IT assets, hardware inventory, software licensing, and vendor relationships.
• Administer and support core business applications including Google Workspace, Slack, Zoom, Claude Enterprise, OpenAI, and other SaaS platforms.
• Partner with leadership on endpoint security, access controls, and SOC 2/ISO compliance initiatives.
• Create scalable IT documentation, processes, and best practices to support a rapidly growing organization.

QUALIFICATIONS

• 4 to 8 years of hands-on Corporate IT, IT Administration, or IT Management experience.
• Experience supporting employees in a Series A or Series B startup or other high-growth technology company.
• Experience as the first or sole internal IT resource is highly preferred.
• Strong experience supporting a Mac-first environment.
• Hands-on administration of Okta or similar Identity & Access Management (IAM) platform.
• Experience implementing or managing Jamf, Kandji, Mosyle, or another MDM solution.
• Experience with Google Workspace, Slack, Zoom, and modern SaaS applications.
• Proven experience managing employee onboarding, offboarding, hardware provisioning, and access management.
• Experience managing IT assets, software licensing, and vendor relationships.
• Familiarity with endpoint security best practices and supporting SOC 2, ISO 27001, or similar compliance initiatives.
• Strong troubleshooting skills across hardware, operating systems, networking, and cloud applications.
• Comfortable leveraging AI tools and automation to improve operational efficiency.
• Self-starter with a "zero-to-one" mindset who enjoys building processes, solving problems, and working independently in a fast-paced startup environment.
• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred but not required.

OMPENSATION & BENEFITS

This direct hire position offers a salary of $150,000-200,000 annually. They offer a robust benefits package that includes comprehensive medical, dental, and vision coverage, along with additional perks.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.