Information Technology Manager

MHG Hotels; Indianapolis (IN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Paid Vacation

401k with Employer Contribution

Medical, Dental, Vision

Job summary

MHG Hotels in Indianapolis is seeking an Information Technology Manager responsible for overseeing IT operations and ensuring the security of systems. The ideal candidate will develop IT strategies aligned with company goals, manage help desk operations, and stay updated on security threats.

Required qualifications include strong leadership skills, technical expertise, and experience with IT infrastructure. MHG Hotels offers competitive benefits and values diversity to meet customer needs.

Qualifications

• Proven track record in leading IT teams and managing IT projects.
• Strong technical knowledge in servers, networks, hardware, and software applications.
• Proficiency in system and network administration, including virtualization and cloud services.

Responsibilities

• Develop and implement IT strategies aligned with the company’s goals.
• Ensure security, reliability, and performance of all IT systems.
• Oversee the daily operations of the IT help desk.

Skills

IT help desk management

Microsoft 365 administration

Technical knowledge of IT infrastructure

IT security practices

Troubleshooting skills

Effective communication

Job description

The Information Technology Manager (IT) is responsible for overseeing the IT department's daily operations, managing the organization's technology infrastructure, and ensuring the secure and efficient functioning of all IT systems. This role involves strategic planning and resource management to support the company’s technological needs. The ideal candidate will possess strong leadership skills, technical expertise, and a proactive approach to problem‑solving.

Responsibilities

• Develop and implement IT strategies aligned with the company’s goals and objectives.
• Ensure the security, reliability, and performance of all IT systems.
• Monitor and respond to security incidents, conduct risk assessments, and implement necessary controls.
• Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff.
• Stay current with emerging security threats and industry best practices.

Preferred Skills

• Experience in managing IT help desk operations and handling IT tickets.
• Proficiency in Microsoft 365 administration and Power Shell scripting.
• Strong technical knowledge of IT infrastructure, systems, and applications.
• Familiarity with IT security practices and compliance requirements.
• Effective communication and interpersonal skills.
• Troubleshooting of application and network problems.
• Development of protocols for staff technology usage.

Minimum Requirements

To be considered for the role of Information Technology Manager, candidates must demonstrate a proven track record of leading IT teams and managing IT projects effectively. Strong technical knowledge of IT infrastructure, including servers, networks, hardware, and software applications, is essential. Candidates should have proficiency in system and network administration, including experience with virtualization, cloud services, and cyber security measures, as well as familiarity with database management and enterprise software solutions.

Benefits Offered

• Employee Referral Program $
• Bonus Program $
• Merit Increase $
• Paid Vacation
• Flex Days
• 401k with Employer Contribution
• Medical, Dental, Vision
• Life Insurance
• Long-term/Short-term Disability
• Accident Insurance
• Critical Insurance

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to [e-mail] “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.