Information Technology Manager

BuzzClan; Columbia (SC); On-site; USD 110,000 - 190,000; Full time

Job summary

BuzzClan leadership is seeking a senior IT leader to serve as second-in-command of the STO IT Division, with plan to convert to a full-time state position after contract period. Oversees IT operations, vendor management with MSPs, and cybersecurity/compliance in a regulated environment.

The role requires strong written and verbal communication, background and credit checks, and the ability to work with cross-functional teams. Bachelor's degree in a related field is required.

Qualifications

• 6+ years of progressive IT experience managing complex information technology functions.
• 3+ years of full-time supervisory experience in an IT environment.
• Experience managing IT services delivered through MSPs or outsourced vendors, including SLA and performance management.
• Leadership experience in cybersecurity operations: incident response, vulnerability management, and risk assessment.
• Working knowledge of Active Directory, Microsoft Entra ID, and Intune.

Responsibilities

• Oversee IT operations and coordinate with the IT Operations Manager.
• Oversee managed-service and shared-services vendor relationships.
• Support the agency's cybersecurity and compliance programs in a regulated environment.

Skills

IT leadership

Supervisory experience

Vendor management

Cybersecurity operations

AD Entra ID Intune

Education

Bachelor's degree

Job description

Contract-to-hire placement of a senior IT leader to serve as second-in-command of the STO IT Division, with intent to convert to a full-time state position upon successful completion of the contract period. This role will oversee IT operations in coordination with the IT Operations Manager, who will report to this position and manage daily operations; oversee managed-service and shared-services vendor relationships; and support the agency's cybersecurity and compliance programs in a regulated financial environment.

Required Skills (Rank in order of Importance):

1. 6+ years of progressive IT experience managing complex information technology functions
2. 3+ years of full-time supervisory experience in an IT environment
3. Experience managing IT services delivered through managed service providers or outsourced vendors, including SLA and performance management
4. Leadership experience in cybersecurity operations: incident response, vulnerability management, and risk assessment
5. Working knowledge of Active Directory, Microsoft Entra ID, and Intune

Preferred Skills (Rank in order of Importance):

1. IT experience in state government, financial services, or other regulated environments, including audit, compliance, and risk management
2. Experience working within shared-services models in state government
3. Enterprise system and integration experience (SAP, financial institution interfaces, secure file transfer)
4. IT procurement, contract management, and budget experience

Additional Skills:

Highly effective written and verbal communication; proven ability to build and foster a team-oriented environment; sound judgment and discretion with sensitive information; ability to prioritize work to meet deadlines; availability for occasional after-hours work. Candidates must be able to pass a background and credit check prior to start.

Physical requirements:

Must be able to lift and carry equipment weighing up to 50 pounds, and to bend, reach, and work under desks and in equipment areas as needed for hardware support.

Required Education:

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

Required Certifications:

None required

Preferred Certifications:

1. CISSP
2. CISM
3. CompTIA Security+
4. ITIL
5. PMP

Interview Process:

1. Virtual Interview
2. Onsite interview
3. Final Onsite Interview with Senior Leadership