Enterprise Program Manager - Project Lead

Intellibee; Columbia (SC); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Long-Term Stability

Comprehensive Health Coverage

Future Planning

GC Assistance

Job summary

IntelliBee seeks a senior IT leader to serve as second-in-command of the STO IT Division under a contract-to-hire arrangement with potential conversion to a full-time state position. You will oversee IT operations, coordinate with the IT Operations Manager, manage vendor relationships, and support cybersecurity and compliance programs in a regulated financial environment.

Responsibilities include supervising infrastructure, applications, and helpdesk services; participating in security

Qualifications

• 6+ years of progressive IT leadership and management experience.
• 3+ years of full-time supervisory IT experience.
• Experience with MSP/vendor management, SLAs, and performance oversight.
• Leadership experience in cybersecurity operations: incident response, vulnerability management, and risk assessment.
• Knowledge of Active Directory, Microsoft Entra ID, and Intune.

Responsibilities

• Oversee IT infrastructure, applications, and helpdesk services from staff and providers.
• Coordinate with statewide shared-services and vendors as primary operations liaison.
• Participate in Information Security Team including incident response and risk assessments.
• Support access control reviews, audits, and policy compliance.
• Oversee integrations with SAP, financial institutions, and third-party systems.

Skills

IT leadership

Supervisory IT experience

Vendor management (SLA)

Cybersecurity leadership

AD Entra ID Intune

Education

Bachelor's degree in CS/IT/Business Admin or related field

Job description

Scope of the project:

Contract-to-hire placement of a senior IT leader to serve as second-in-command of the STO IT Division, with intent to convert to a full-time state position upon successful completion of the contract period. This role will oversee IT operations in coordination with the IT Operations Manager, who will report to this position and manage daily operations; oversee managed-service and shared-services vendor relationships; and support the agency’s cybersecurity and compliance programs in a regulated financial environment.

Daily Duties / Responsibilities:

• Oversee infrastructure, business application, and helpdesk services delivered by internal staff and managed service providers, holding vendors to performance and accountability standards.
• Serve as primary operations liaison to statewide shared-services providers.
• Participate in the agency’s Information Security Team, including incident response, vulnerability management, risk assessments, and remediation.
• Support access control reviews, audits, and policy compliance.
• Oversee enterprise system integrations with the State’s SAP environment, financial institutions, and third-party systems.
• Track contract renewals, assist with procurement and budget monitoring, annual audit and reporting, and contribute to long-range technology planning.
• Supervise, develop, and direct IT staff as a member of the IT Division leadership team.
• Monitor and perform occasional rotating after-hours work to address incidents, support system maintenance, and meet deadlines.

Required Skills (Rank in order of Importance):

• 6+ years of progressive IT experience managing complex information technology functions
• 3+ years of full-time supervisory experience in an IT environment
• Experience managing IT services delivered through managed service providers or outsourced vendors, including SLA and performance management
• Leadership experience in cybersecurity operations: incident response, vulnerability management, and risk assessment
• Working knowledge of Active Directory, Microsoft Entra ID, and Intune

Preferred Skills (Rank in order of Importance):

• IT experience in state government, financial services, or other regulated environments, including audit, compliance, and risk management
• Experience working within shared-services models in state government
• Enterprise system and integration experience (SAP, financial institution interfaces, secure file transfer)
• IT procurement, contract management, and budget experience

Additional Skills:

• Highly effective written and verbal communication; proven ability to build and foster a team-oriented environment; sound judgment and discretion with sensitive information; ability to prioritize work to meet deadlines; availability for occasional after-hours work. Candidates must be able to pass a background and credit check prior to start.
• Physical requirements: Must be able to lift and carry equipment weighing up to 50 pounds, and to bend, reach, and work under desks and in equipment areas as needed for hardware support.

Required Education:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.

Preferred Certifications:

• CISSP
• CISM
• CompTIA Security+
• ITIL
• PMP

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.