Information Technology Manager

Socket.dev; Chandler (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Benefit plans

Job summary

Saras MicroDevices is seeking an IT Manager to lead IT operations across Chandler and multiple sites, ensuring secure, reliable, and cost-effective technology services.

You will own Microsoft 365, cybersecurity, networks, endpoints, ERP/MES technology, and IT governance, while partnering with internal teams and vendors to drive improvements and onboarding/offboarding support.

Qualifications

• Experience leading IT operations in a manufacturing or distributed environment.
• Strong communication and leadership capabilities across IT and business teams.
• Knowledge of ERP/MES integrations and IT governance.

Responsibilities

• Lead IT operations across Chandler, Atlanta, and remote users.
• Oversee Microsoft 365, cybersecurity, networks, endpoints, and IT budgets.
• Manage vendor relationships and IT projects from planning to delivery.

Skills

Microsoft365 administration

Cybersecurity governance

Vendor management

IT budgeting

Education

Bachelor's degree in IT

Tools

EntraID

Intune

SharePoint

Teams

Exchange Online

Job description

AreyouatalentedITManagerlookingforanewchallengeandanopportunitytoadvanceyourskillsandyourcareerinagreatworkingenvironment? Wehavetheperfectjobforyou!

SarasMicroDevicesisseekingahighlyproactiveandskilledSystemsAdministrator–Technology.

PositionSummary

TheITManageristhecompany’shands-ontechnologyleaderandprimarypointofaccountabilityforIToperationsacrossmultiplesites.Thisrolecombinesstrategicplanningwithday-to-dayexecutionandisresponsibleforsecure,reliable,andcost-effectivetechnologyservicesthatsupportmanufacturing,engineering,finance,supplychain,peopleoperations,andexecutiveleadership.

ThepositionleadsasmallinternalITteamandexternalpartnerswhileremainingtechnicallyengaged.ThesuccessfulcandidatewillownMicrosoft365,cybersecurity,networks,endpoints,businesssystems,ERP/MEStechnology,ITgovernance,vendorrelationships,budgets,andthefullemployeetechnologylifecycle.

Therolewillalsopartnerwithinternalteamsandvendorstotroubleshootissues,implementtechnologyimprovements,maintainITassets,andsupportemployeeonboardingandoffboarding.

SarasMicroDevicesisafullyfundedstart-upcompanydevelopinginnovativepowerdeliverysolutionsenablingfurtheradvancementsandmarketadoptionofhigh-performancecomputing,AI,virtualreality,5Gandmore.

Sarasisdevelopingthispioneeringtechnologyinpartnershipwithindustry-leadingFortune500companiesandotherinnovativecomputingsolutionproviderstosupportbest-in-class,energy-efficientproducts.Ourvisionistochangetheperformance-to-powerparadigmfornextgenerationcomputingsolutionsthroughheterogeneouslyintegratedSarasMicroDevicesproducts.

Welookforwardtotalkingwithsmart,energetic,team-orientedprofessionalswhocangrowwithus.Weprovidecompetitivesalaryandbenefitplans,andsomeofthebestco-workersyou’llfindanywhere.

OurValues:

• Teamwork
• Accountability
• Recognition
• Diversity&Inclusion
• Respect

Pleasereviewtheopportunitybelowandwelookforwardtogettingtoknowyou!!

EssentialDuties

ITLeadershipandServiceDelivery

• Actasthetechnologyleaderandprimaryescalationpointforcompany-wideITmattersacrossChandler,Atlanta,andremoteusers.
• Lead,coach,anddevelopITstaff;setpriorities,monitorservicelevels,andensuretimelyownershipofhelpdeskrequestsandoperationalissues.
• Partnerwithexecutiveanddepartmentleaderstoevaluateandimplementtechnologyprojects.

Microsoft365,IdentityandCollaboration

• AdministerandgovernMicrosoft365,includingExchangeOnline,EntraID,Teams,SharePoint,OneDrive,Intune,Defender,licensing,roles,permissions,retention,andexternalsharing.
• Manageemployeelifecycle,includingaccountprovisioning,accesschanges,deviceassignment,MFA,datapreservation,andsecureoffboarding.
• Maintaincollaborationarchitecture,permissionstandards,documentrepositories,anduserguidanceforsecureuseofcompanyinformation.

Cybersecurity,RiskandCompliance

• Ownthecybersecurityprogram,securityroadmap,andday-to-daysecurityoperations,includingendpointprotection,emailsecurity,MFA,conditionalaccess,vulnerabilitymanagement,backups,networksecurity,dataprotection,andaccesscontrols.
• DevelopandmaintainITpolicies,SOPs,controls,evidence,andremediationplansthatsupportaudits,customerrequirements,andcompanycomplianceobligations.
• Coordinatesecurityawareness,phishingprevention,incidentresponse,riskreviews,andthird-partysecurityactivities.
• Applyleastprivilege,separationofduties,changecontrol,anddocumentedapprovalpracticesacrosssystems.

InfrastructureandSiteTechnology

• Owntheavailability,performance,security,andlifecycleofnetworks,wireless,firewalls,switching,internetconnectivity,servers,endpoints,printers,conferencerooms,cameras,accesscontrolintegrations,andrelatedsitetechnology.
• Planandexecuteinfrastructureupgrades,officeandmanufacturingbuildouts,siteexpansions,refreshprojects,andbusinesscontinuityimprovements.
• Monitorcapacity,reliability,backups,warranties,andsupportcoverage;coordinatetroubleshootingandescalationwithvendorswhenneeded.

ERP,MESandBusinessSystems

• ProvidetechnologyleadershipforEpicorKineticERP,MES,DocStar/ECM,reporting,integrations,environments,security,access,andvendorcoordination.
• Leadcross-functionalimplementationandimprovementefforts.
• Maintainappropriatesystemadministration,changecontrol,documentation,andsupportownershipforothercriticalbusinessapplications.

Assets,EndpointsandEmployeeTechnology

• Ownhardwareandsoftwarelifecyclemanagement,assetinventoryaccuracy,standards,purchasing,deployment,maintenance,recovery,anddisposal.
• Maintainamulti-yeardevicerefreshplananduseinventory,warranty,endpoint-management,andbudgetdatatoguidereplacementdecisions.
• Ensurenewhires,transfers,anddepartingemployeesreceivetimelyandsecuretechnologysupport,includingmobileaccess,authentication,buildingaccesscoordination,andapplicationprovisioning.

Vendors,ContractsandBudget

• DevelopandmanagetheIToperatingandcapitalbudgets,forecasts,renewals,purchaserequests,licensing,andcostoptimizationactivities.
• Serveastheprimaryrelationshipmanagerformanagedserviceproviders,consultants,carriers,softwarevendors,andhardwarepartners;holdpartnersaccountablefordelivery,security,cost,anddocumentation.

Automation,DataandAIEnablement

• Identifyandimplementautomationandself-serviceopportunitiesusingMicrosoftPowerPlatform,scripting,APIs,andotherapprovedtools.
• EnableresponsibleuseofMicrosoftCopilotandotherapprovedAIservicesbyestablishingaccess,licensing,governance,securityboundaries,userguidance,andpracticalusecases.

RequiredKnowledge,SkillsandExperience

• ProgressiveexperienceleadingIToperationsinasmallormid-sizedorganizationwherethemanagerisexpectedtobebothstrategicandhands-on.
• StrongadministrationandgovernanceexperiencewithMicrosoft365,EntraID,Intune,SharePoint,Teams,OneDrive,ExchangeOnline,andMicrosoftsecuritytools.
• Demonstratedexperiencewithcybersecurityoperations,identityandaccessmanagement,endpointsecurity,backups,incidentresponse,riskmanagement,andpolicydevelopment.
• Solidworkingknowledgeofenterprisenetworking,wireless,firewalls,switching,internetconnectivity,Windowsendpoints,servers,andcloudservices.
• ExperienceleadingERP,MES,ECM,orothercross-functionalbusiness-systemimplementationsandsupport,preferablyinamanufacturingenvironment.
• ExperiencewithITassetmanagement,lifecycleplanning,procurement,licensing,vendormanagement,contracts,andbudgeting.
• WorkingknowledgeofPowerShell,SQL,reporting,APIs,workflowautomation,ortheabilitytodirectandvalidatethiswork.
• Strongbusinessjudgmentwiththeabilitytoexplaintechnicalrisk,cost,andtradeoffsinclearlanguagetonontechnicalstakeholders.
• Clearcommunication,documentation,prioritization,andproblem-solvingskillswithapractical,company-widemindset.
• Abilitytoworkindependently,identifygaps,seekoutsideexpertisewhenappropriate,andremaineffectiveinafast-changingenvironment.

CoreCompetencies

• TechnicalExpertise:Demonstratesstrongknowledgeofsystemsadministration,infrastructure,networking,andMicrosofttechnologies.
• ProblemSolving:Effectivelydiagnosesissues,identifiesrootcauses,andimplementspracticalsolutions.
• SecurityMindset:Consistentlyappliessecuritybestpracticesandprotectscompanysystems,data,andaccess.
• CustomerService:Providesprofessional,responsive,anduser-focusedtechnicalsupport.
• Ownership&Accountability:Takesresponsibilityforsystems,projects,issues,andfollow-through.
• Communication:Clearlycommunicatestechnicalinformationtobothtechnicalandnon-technicalaudiences.
• Organization:Maintainsaccuratedocumentation,assetrecords,configurations,andsupportinformation.
• Collaboration:Workseffectivelywithemployees,managers,vendors,andcross-functionalteams.
• ContinuousImprovement:Identifiesopportunitiestoimprovereliability,security,efficiency,andtheemployeetechnologyexperience.

Experiencewiththefollowingispreferred:

• MicrosoftPowerPlatform,Copilotadministration,AIgovernance,andworkflowautomation.
• EpicorKinetic,EpicorMES,DocStar/ECM,BAQs,dashboards,orcomparableERPandmanufacturingplatforms.
• Multi-sitemanufacturing,semiconductor,engineering,orregulatedtechnologyenvironments.
• Experiencesupportingsitebuildouts,accesscontrol,cameras,low-voltageprojects,andbusinesscontinuityplanning.
• RelevantMicrosoft,security,networking,ITservicemanagement,orproject-managementcertifications.

TechnicalSkills

Required:

• Microsoft365
• ExchangeOnline
• EntraID
• Teams
• SharePointOnline
• IntuneEndpointManagement
• MicrosoftDefender
• NetworkAdministration
• VPN
• ITAssetManagement

Preferred:

• EpicorKineticERP,EpicorMES,DocStar/ECM,SQL,reportingandintegrationtools
• Ubiquiti
• UbiquitiProtect
• BrivoAccessControl
• MicrosoftAzure
• PowerShell

EducationandCertifications

• Bachelor'sdegreeinInformationTechnology,ComputerScience,InformationSystems,orarelatedfieldpreferred;equivalentprofessionalexperiencemaybeconsidered.
• Microsoftorotherrelevanttechnicalcertificationsarepreferredbutnotrequired.

PhysicalRequirements

• Abilitytoworkatacomputerforextendedperiods.
• Abilitytooccasionallylift,carry,andinstallITequipment.
• Abilitytoworkinoffice,server/IT,andoperationalenvironmentsasrequired.
• Abilitytosafelyuseladdersorotherequipmentwheninstallingortroubleshootingtechnologyinfrastructure,asapplicable.