Information Technology (IT) Specialist

Global Pacific Support; United States; Remote; USD 65,000 - 100,000; Full time

Benefits offered by this job

100% remote job working from home

Non-toxic environment

Growth potential

Job summary

Global Pacific Support is looking for an IT Specialist to manage and support company computer systems, networks, and software applications from a fully remote setting. You will troubleshoot, apply system updates, and perform data backups while maintaining cybersecurity measures to protect company data.

The role requires a Bachelor's degree in IT/CS and proven experience in IT support, with strong knowledge of Windows, macOS, and Linux, plus cloud platforms such as Google Workspace and AWS.

Qualifications

• Bachelor's degree in IT, Computer Science or related field.
• Experience as IT Specialist/IT Support or similar role.
• Strong knowledge of computer systems, networks and operating systems (Windows, macOS, Linux).
• Familiarity with network security practices, firewalls and antivirus programs.
• Experience with hardware setup, maintenance and troubleshooting.
• Knowledge of cloud platforms (Google Workspace, Microsoft 365, AWS, Azure).
• Ability to diagnose and resolve technical issues efficiently.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.
• Attention to detail and ability to prioritize multiple tasks.
• Willingness to stay updated on emerging technologies and IT best practices.

Responsibilities

• Manage, maintain and support company computer systems, networks and software applications.
• Handle troubleshooting, system updates and data backups.
• Provide technical support to employees.
• Assist in implementing new technologies and improving system performance.
• Maintain cybersecurity measures to protect company data.

Skills

Problem-solving

Analytical thinking

Communication

Teamwork

Prioritization

Learning agility

Education

Bachelor's degree in IT/CS

Tools

Windows

macOS

Linux

Google Workspace

Microsoft 365

AWS

Azure

Job description

Responsibilities

• Manage, maintain and support company computer systems, networks and software applications
• Handle troubleshooting, system updates and data backups
• Provide technical support to employees
• Assist in implementing new technologies and improving system performance
• Maintain cybersecurity measures to protect company data

Requirements

• Bachelor's degree in IT, Computer Science or related field
• Proven experience as an IT Specialist, IT Support or similar role
• Strong knowledge of computer systems, networks and operating systems (Windows, macOS, Linux)
• Familiarity with network security practices, firewalls and antivirus programs
• Experience with hardware setup, maintenance and troubleshooting
• Knowledge of cloud platforms (Google Workspace, Microsoft 365, AWS, Azure)
• Ability to diagnose and resolve technical issues efficiently
• Excellent problem-solving and analytical skills
• Strong communication and teamwork abilities
• Attention to detail and ability to prioritize multiple tasks
• Willingness to stay updated on emerging technologies and IT best practices

Benefits

• 100% remote job working from home
• Non-toxic environment
• Growth potential

About the Company

• Global Pacific Support is hiring a dynamic IT Specialist to keep technology operations running smoothly and securely.