Role: Hands-onTechnical Lead for systems and networks management
Industry: Printing and Manufacturing
Compensation: $120,000-$135,000 + 5% bonus
Work Environment: Hybrid ( flexible, 3-4 days a week onsite)
To be considered, candidates must have:
- Experience in multi-site environments
Position Summary:
Reporting to the Director of IT Support & Infrastructure, the role of IT Infrastructure Manager is responsible for leading the IT Infrastructure team (4-7 people) which consists of skilled infrastructure professionals who support the growing enterprise. The individual in this role will work hands-on to ensure our infrastructure/systems are rock-solid, highly available, and highly secure. They will work on a wide range of technologies from cutting-edge to legacy platforms, and as such must be flexible and a quick learner. They will also be critical in bringing newly acquired facilities onto our standard technology platforms.
Essential Functions:
- Hands-on technical management of IT infrastructure including but not limited to: Windows servers (physical, virtual, and cloud-based), AD/GPO, Microsoft 365 suite, Azure and AWS, Endpoint protection, Networking, and Phone systems
- Personal hands-on engineering (~75%) and Team/Process management (~25%)
- Work with internal and external resources as required to support IT infrastructure 24x7x365.
- Lead the planning and implementation of new IT systems and infrastructure that are secure, standard, and highly available.
- Develop and implement systems to automate IT tasks, enhance security, and prevent service interruptions.
- Participate in projects to implement or make significant changes to systems or technologies.
- Lead the process to hand off support of new technologies/systems to the IT Support team.
- Some domestic travel (15-20%) will be required to other company facilities.
- Prepare and maintain documentation for all IT infrastructure and provide training to other IT department members as needed.
- Leadership of IT Infrastructure team (4-6 engineers) including employee development and task/project assignments
Skills
- Infrastructure team leadership experience in a multi-site organization
- Background in building and supporting IT infrastructure including servers, Active Directory, DNS, DHCP, network drives, phone systems, Wi-Fi, network, MFA/2FA, SAN/NAS, etc.
- Strong problem-solving skills with keen attention to detail and determination.
- Experience managing and leading IT infrastructure projects and/or implementing new systems/technologies.
- Well-rounded and direct hands-on IT infrastructure experience including servers, networks, cloud infrastructure, etc.
- Thorough understanding of enterprise IT best practices for security, standardization, availability, and support.
- A desire to learn and continually improve knowledge of new technologies and cyber-security landscape.
- Comfortable in a fast-paced environment, managing multiple projects/items simultaneously.
Qualifications:
- 7+ years of full-time experience as an Infrastructure Engineer, Systems Admin, Network Admin, or equivalent
- 2+ years of experience as a manager or team lead of an IT Infrastructure team
- Experience working in a multi-site organization is required.
- Must have Microsoft 365 suite and cloud experience, preferably Azure.
- Bachelor's degree or multiple technical certifications such as MCSA, CCNA, etc.
- Flexible hybrid on-site schedule
- Ability/willingness to travel to company facilities across the US for projects.