Information Technology Generalist 1 - SCI Mahanoy

DGS Office of External Affairs; Pennsylvania; On-site; USD 42,000 - 62,000; Full time

Job summary

State Correctional Institution at Mahanoy in Frackville, PA is seeking an Information Technology Generalist 1 to provide technical support across the facility.

This full-time position works 37.5 hours per week at the Frackville location, handling hardware and software issues, system configuration, and network troubleshooting while maintaining security measures and inventory. The role requires PA residency and CJIS background clearance.

Qualifications

• One year as an Information Technology Trainee or Technician (Commonwealth or equivalent Federal title)
• Three years of information technology experience in applications development, networking, desktop services, web development, or IT support/administration
• One year of IT experience plus an associate's degree in an information technology field
• Successful completion of basic training in Elizabethtown, PA required
• Must meet Pennsylvania residency requirements and pass background investigation with CJIS compliance

Responsibilities

• Provides technical support for computer systems, network equipment, and user applications across the facility.
• Diagnoses and resolves hardware and software issues.
• Configures systems and troubleshoots network connectivity.
• Manages equipment inventory.
• Trains staff and implements security measures.

Skills

IT Trainee/Tech

IT Experience 3y

IT Experience + Degree

Education

Associate's degree in IT

Basic IT training completion

Job description

Information Technology Generalist 1 at the State Correctional Institution at Mahanoy

provides technical support for computer systems, network equipment, and user applications across the facility. Responsibilities include diagnosing and resolving hardware and software issues, configuring systems, troubleshooting network connectivity, managing equipment inventory, training staff, and implementing security measures. This full-time position works 37.5 hours per week at the Frackville, PA location.

Key qualifications

• One year as an Information Technology Trainee or Technician (Commonwealth or equivalent Federal title), or
• Three years of information technology experience in applications development, networking, desktop services, web development, or IT support/administration, or
• One year of IT experience plus an associate's degree in an information technology field
• Successful completion of basic training in Elizabethtown, PA required
• Must meet Pennsylvania residency requirements and pass background investigation with CJIS compliance