Information Technology Field Technician

Motion Recruitment; Tampa (FL); On-site; USD 36,000 - 129,000; Full time

Job summary

A leading company in the construction sector is seeking an Information Technology Field Technician for their Tampa, FL location. This role involves supporting local HQ and field construction sites by resolving IT tickets related to hardware, software, and network issues. The ideal candidate will possess excellent troubleshooting skills and previous field experience in technical support. This is a 3-6 month contract with potential for hire.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 3+ years of experience in IT support.
• Strong communication skills for non-technical staff.
• Networking fundamentals knowledge.

Responsibilities

• Resolve 20 tickets a day for IT issues.
• Support various Windows and Mac devices.
• Install and troubleshoot network components.

Skills

IT support

Communication

Networking fundamentals

Device imaging

Troubleshooting

Job description

21 hours ago Be among the first 25 applicants

Direct message the job poster from Motion Recruitment

Senior Manager, Enterprise Talent Services at Motion Recruitment

Our client, one of the largest home-building companies in the US, is hiring an Information Technology Field Technician to join their IT support team in Tampa, FL!

This is a 3-6 month contract to hire!

This team provides local support to HQ and field construction sites. As an IT Field Technician, you will be responsible for resolving tickets related to MS O36, laptops, workstations, hardware devices, and printers. This role also has a network and telecom component where you may need to install satellite internet and cellular modems.

The ideal candidate will have had previous experience supporting technical support in a travel/field capacity!

What You Will Be Doing:

• Resolve 20 tickets a day
• Support Windows and Mac devices
• Support to the service desk for issues like desktop support, troubleshoot software, internet connectivity, Active Directory, and Azure Office 365.
• Image computers, set up and troubleshoot A/V software and devices, and support cell phone requests, and coordinate printer issues.
• Network installs, install cable modems, printers, new workstations, StarLink (satellite internet), and Cradle Points (cellular version of Starlink, cellular modem for internet connection), and troubleshooting LAN.

Required Skills:

• 3+ years of experience in IT support
• Strong communication skills, experience supporting non-technical staff.
• Professional attire, presentation and personality.
• Must provide your own car and drive yourself to destinations.
• Tier 1 and 2 support including for O365 & AD.
• Must have Windows
• Networking fundamentals such as LAN, WAN, Routers, Switches, TCP/IP, etc.
• Experience in imaging laptops, supporting A/V, and supporting cell phones.

Nice to have:

• Mac support
• Switches & Networking
• Tier 3 support (There are a couple roles open, so if you want to do tier 3 there may be an opportunity for that)
• Previous customer facing support or MSP experience.
• StarLink training

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Construction

Referrals increase your chances of interviewing at Motion Recruitment by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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