IT Field Technician

ZipRecruiter; Newark (NJ); Remote; USD 40,000 - 50,000; Full time

Job summary

Digacore Consulting seeks a Full-time Field Technician to provide IT support across the country. The ideal candidate will efficiently set up hardware, install software, and ensure excellent customer interactions. This position requires travel, strong communication skills, and a commitment to personal growth within the IT field.

Benefits

Nationwide medical insurance

Dental insurance

Life insurance gifted to all employees

Long-term insurance gifted to all employees

FSA and HSA options

Generous paid time off

Mental health days

$500 sign on bonus

Qualifications

• Proficiency with Office 365 applications.
• Ability to carry up to 50 LB of network equipment.
• Reliable transportation and valid driver's license.

Responsibilities

• Conduct IT surveys for customer onboarding.
• Assist the Projects team as an onsite resource.
• Document and photograph previous network and IT infrastructure.

Skills

Customer Service

Communication

Coordination

Organization

Tools

Office 365

Job description

Job DescriptionJob DescriptionSalary: $40,000-$50,000 annually

About us:

Digacore Consulting is a technology consulting firm that offers Managed IT Support Services to our clients. We are currently seeking a Full-time Field Technician to join our growing and talented team. At Digacore, we take pride in maintaining the highest standards of customer service and providing technical solutions that optimize our client's business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with both clients and co-workers. The ideal candidate for this Field Technician role is someone who inherently excels in coordination and organization, wants to travel, thrives as a team player, and is well-equipped to excel in a dynamic and fast-paced work setting.

About the Role:

Our company services clients nationwide, requiring travel throughout the states, occasionally for several days at a time. The responsibilities include setting up hardware, installing applications, and dealing with the needs of the client throughout the onboarding process. The individual must possess excellent customer service and communication skills with a friendly disposition towards clients and the ability to communicate effectively with the internal team.

Primary Responsibilities:

IT surveys for initial customer onboarding

Working with the Projects team as an onsite resource

Document and photograph details of previous network and IT infrastructure

Working with the projects team to upgrade and replace IT infrastructure.

Requirements:

Proficiency with Office 365 applications

Familiarity with network and IT equipment.

Willing and eager to learn and grow in the IT field.

Must have the ability to carry up to 50 LB on network equipment.

A reliable form of transportation with a driver's license is required.

Must be able to fly to other states.

Benefits Offered:

• Nationwide medical insurance.
• Dental insurance.
• Life insurance gifted to all employees.
• Long-term insurance gifted to all employees.
• FSA and HSA options.
• Generous paid time off.
• Mental health days
• $500 sign on bonus

We are an Equal Opportunity Employer!

remote work