Information Technology Business Analyst

Think Consulting; Statesboro (GA); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading consulting firm is looking for an IT Business Analyst in Statesboro, GA to support higher education clients. The role involves collaborating across departments, facilitating requirements sessions, and acting as a subject matter expert. The ideal candidate should have experience with enterprise applications in a higher education environment and strong communication skills. This full-time position offers an opportunity to enhance processes and efficiency within the university's IT services.

Qualifications

• Experience with Enterprise applications in Higher Education.
• Familiarity with regulatory policies like HIPAA and FERPA.

Responsibilities

• Collaborate with departments to identify process improvements.
• Facilitate requirements elicitation sessions with stakeholders.
• Perform current-state analysis of business systems.

Skills

Customer service

Process improvement

Communication skills

Technical proficiency

Tools

Microsoft Office

Google Suite

Job description

Location: Statesboro, GA (Onsite M-F 8a-5p)

Thing Consulting is seeking an IT Business Analyst to support their higher education client in Statesboro, GA.

The IT BA would act as a liaison and subject matter expert for IT Services within an assigned department. This role facilitates the business analysis process to identify business requirements for system solutions or improved processes that enhance efficiency, productivity, and value to the University. The position serves as a technical lead when developing project specifications and requirements, both within the department and across departments.

Key Responsibilities

• Collaborate with departments to identify process improvements, document business needs, and provide IT solutions.
• Plan, elicit, capture, analyze, and validate business, functional, and technical requirements.
• Facilitate requirements elicitation sessions and walkthroughs with business and IT resources.
• Evolve into a subject matter expert to ensure effective communication between departments.
• Perform current-state analysis of existing business systems, applications, and functions.
• Answer questions and clarify requirements for projects and enhancements during the discovery phase.
• Develop deep knowledge of core business functions, processes, and workflows associated with assigned areas and projects.
• Understand relationships, dependencies, and impacts of related business functions.
• Comprehend core systems, applications, and technical platforms.

Preferred Qualifications

• Experience with Enterprise and/or Line-of-Business applications in a Higher Education environment.
• Experience with Higher Education Auxiliary Enterprises (Retail Services, Dining, Card Services, Parking and Transportation).
• Experience supporting Life Safety, University Housing, Student Health Services, Facility Services, Controllers/Financials, and Human Resources.
• Familiarity with regulatory policies and procedures such as HIPAA, PCI, and FERPA.

Knowledge, Skills, and Abilities

• Consistently exhibit engaging customer service.
• Ability to support various constituencies served by the University.
• Proven proficiency with computers, including Microsoft Office, Google, and other applications as required.
• Ability to adhere to university policies and procedures to support institutional goals and student success.
• Effective verbal and written communication, organizational skills, and human relations skills.

Equal Opportunity Employer, including disability and protected veteran status

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology and Education

Industries

• Business Consulting and Services, Higher Education, and Technology, Information and Media