Information Technology Analyst/Programmer II - Police Information Technology Bureau

City of Phoenix; Phoenix (AZ); On-site; USD 76,000 - 113,000; Full time

Benefits offered by this job

Traditional pension

Employer 401(a) and 457 plans

Medical options (HMO/PPO/HSA)

Paid time off & holidays

Tuition reimbursement

Free bus/light rail pass

Job summary

City of Phoenix is hiring an Information Technology Analyst/Programmer II to maintain mission-critical systems on Microsoft Dynamics 365/Power Apps within the City’s Azure environment. The role interfaces with various law enforcement agencies and City departments, ensuring robust, reliable IT support and data integrations.

The ideal candidate has experience with SSRS/Crystal Reports, VB.NET, Dynamics CRM, Power BI, and cloud/on-premises application support, contributing to secure and efficient

Qualifications

• Two years of experience in computer applications programming and development and systems analysis.
• Bachelor's degree in computer science, computer information systems, mathematics, or a related field.

Responsibilities

• Support Microsoft Access database applications.
• Troubleshoot SQL database scripts.
• Provide desktop application support for software or hardware issues.
• Understand SSRS or Crystal Reports.
• Work with VB.NET programming and Microsoft Dynamics CRM, PowerApps, and Power BI.
• Demonstrate superior customer service and commitment to innovation and efficiency.

Skills

Experience in programming & systems分析

Education

Bachelor's in CS/IS/Math or related

Tools

Microsoft Dynamics 365

PowerApps

Access database

Power BI / PWA

Java / HTML / .NET / CSS

SQL & stored procedures

Job description

About This Position

The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence.

About This Position

The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence. The Phoenix Police Department’s Information Technology Bureau is seeking to hire an Information Technology Analyst/Programmer II. This position is responsible for maintaining multiple mission-critical systems leveraging the Microsoft Dynamics 365 or Power Apps platform within the City’s Azure environment. This support also includes maintaining interfaces between various Law Enforcement Agencies and City Departments.

The Essential Functions Of This Position Include

• Supporting Microsoft Access database applications.
• Troubleshooting SQL database scripts.
• Providing desktop application support related to software or hardware issues.
• Understanding SSRS or Crystal Reports.
• Working with VB.NET programming and Microsoft Dynamics CRM, PowerApps, and Power BI.
• Demonstrating superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

IDEAL CANDIDATE

• Understand SSRS or Crystal Reports.
• Support legacy Access database applications/
• Ability to maintain, troubleshoot, and support cloud-based and on premises applications.

SALARY

Pay Range: $76,294.40 to $112,715.20 annually.

Hiring Range: $76,294.40 to $102,232.00 annually.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

Benefits

• Traditional pension with employer and employee contributions, click here for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 007 Benefits.

Minimum Qualifications

• Two years of experience in computer applications programming and development and systems analysis.
• Bachelor's degree in computer science, computer information systems, mathematics, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.
• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.

Preferred Qualifications

• Microsoft Dynamics 365 and/or Powerapps.
• Access database.
• Power BI and / or PWA (MS Project Server-Online).
• Web/software development (Java, HTML, .Net, CSS).
• Databases using SQL, writing SQL statements, stored procedures, and functions.

RECRUITMENT DATES

Recruitment closes October 1, 2026. All materials must be received by 11:59 p.m. on this date. This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at [phone] or by text at [phone]. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Info Tech Analyst/Prg II, JC:09660, ID# 63086, 9/18/26, USM, BL, Benefits:007.

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.