Information Technology Analyst I-II

City of Spokane; Spokane (WA); On-site; USD 78,000 - 111,000; Full time

Job summary

City of Spokane seeks IT Analyst I/II to support development, implementation, and delivery of IT systems and services. Roles may be filled at Analyst I or II based on experience, with potential automatic advancement after two years to Analyst II with a salary range of $78,467 - $111,227 annually.

The position involves system access and data manipulation, coordinating vendor upgrades, process improvements, and producing user-focused technical documentation across multiple IT domains.

Qualifications

• Education: Bachelor's degree from an accredited college or university in computer science, information science, information systems management, operations research, technology management, or related degree that provided a minimum of 24 semester hours in one or more fields identified above and required the development or adaptation of applications, systems, or networks.
• Experience: Analyst I requires no prior experience; Analyst II requires two years of experience in design, development, maintenance, or administration of computer applications or database architecture.

Responsibilities

• Uses computer systems or applications to access, create, edit, print, send, retrieve, or manipulate data, files, or other information.
• Coordinates with vendor technical staff to implement system upgrades and enhancements.
• Understands, facilitates, and communicates changes to processes that deliver desired value and goals for the departments and clients served.
• Provides technical advice or assistance to others.
• Produces technical documentation to inform users of various skill levels on the features of products or services provided.
• Performs related work as required.

Skills

Analytical

Documentation

Communication

Team collaboration

Education

Bachelor's degree with 24 semester hours in CS/IS/IT or related field

Job description

Provides professional support in the development, implementation, and delivery of information technology (IT) systems and services.

IT Analyst I - II is a flexibly staffed job class. Applicants may be hired at either level one or level two, depending on experience. After two years as an IT Analyst I, employees may automatically advance to IT Analyst II with an annual pay range of $78,467 - $111,227.

This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.

Information Technology Analyst I/II (all)

• Uses computer systems or applications to access, create, edit, print, send, retrieve, or manipulate data, files, or other information.
• Coordinates with vendor technical staff to implement system upgrades and enhancements.
• Understands, facilitates, and communicates changes to processes that deliver desired value and goals for the departments and clients served.
• Provides technical advice or assistance to others.
• Produces technical documentation to inform users of various skill levels on the features of products or services provided.
• Performs related work as required.
• Related tasks may be performed under one or more of the following IT domains:
  • Application Development
  • Business Systems Analysis
  • Database Management
  • Information Security
  • Network Administration
  • Systems Admin/Operational Technology
  • Web Development

Open-Entry Requirements:

• Education: Bachelor's degree from an accredited college or university in computer science, information science, information systems management, operations research, technology management, or related degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.
• Experience (Information Technology Analyst I): No experience is required to apply as an Information Technology Analyst I.
• Experience (Information Technology Analyst II): Two years of experience in the design, development, maintenance, or administration of computer applications or database architecture.
• Equivalency: We may accept different combinations of education and experience. We welcome job seekers with relevant backgrounds to apply.

Background Check:

• Applicants for positions in the Spokane Police Department are subject to a thorough police background investigation, including but not limited to criminal history, pre-employment drug screening, and polygraph.

Applicants must first meet the minimum qualifications to be invited to take the examination. Those who pass the examination will then go on the hiring list.

The examination will consist of multiple-choice questions.

• General IT Competencies (Computer Languages, Operating Systems, Problem Solving, Reasoning, Written Communication)
• Application Development
• Business Systems Analysis
• Database Management
• Information Security
• Network Administration
• Systems Admin/Operational Technology
• Web Development

This is an online examination that will require a computer. If you do not have access to a computer, please notify Civil Service so that one may be provided. Computer reservations can also be made through your local public library.

We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status, or disability status. As a Fair Chance Employer, City of Spokane does not conduct initial background screening for non-public safety positions.