INNOVATION AND TECHNOLOGY ANALYST II - APPLICATIONS

City of Riverside; Riverside (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

The City of Riverside's Innovation and Technology Department seeks an Innovation and Technology Analyst II - Applications to support design, development, and maintenance of City applications. You will work on complex systems, collaborate with vendors, and contribute to documentation and training across departments.

Ideal candidates will have strong full-stack development experience, familiarity with cloud hosting (AWS), and a proactive approach to security and reliability in a complex IT

Qualifications

• Education: Bachelor's degree in Computer Science, Information Systems, or closely related field.
• Experience: Two years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.
• Education options include an Associate's degree with four years experience or a high school/GED with six years experience.

Responsibilities

• Perform complex system analysis in design, development, implementation, and maintenance of information systems and applications.
• Provide advanced technical assistance to system users.
• Coordinate and conduct training for client users on assigned systems and applications.
• Develop and produce system documentation and manuals.

Skills

Full-Stack Development

REST APIs

CI/CD pipelines

Education

Bachelor's Degree in Computer Science, Information Systems, or closely related field

Associate's Degree in Computer Science, Information Systems, or closely related field

High School diploma or GED

Tools

AWS

EC2

Application Load Balancers

Linux

Job description

The City of Riverside, Innovation and Technology Department (IT) is accepting applications for the position of INNOVATION AND TECHNOLOGY ANALYST II - APPLICATIONS to fill one (1) vacancy in the Applications Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.

Under general supervision, the INNOVATION AND TECHNOLOGY ANALYST II is to perform a variety of complex professional, technical and analytical duties in the areas of programming, testing, troubleshooting, installation, implementation, documentation and maintenance of assigned systems, databases, programs and applications and perform other duties as assigned.

Typical duties may include, but are not limited to, the following:

• Perform complex system analysis in the design, development, implementation, and maintenance of information systems, networks, servers, supporting hardware and software applications.
• Provide advanced technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques.
• Participate in evaluating, planning, implementing and integrating new systems and current system upgrades.
• Prepare and design complex technical reports through database and report writing tools.
• Develop time management tasks as they relate to a project implementation.
• Perform research, gather costing information, vendor quotes and recommend hardware and software based on current or new City standards.
• Develop and produce system documentation, instructional and procedural manuals.
• Coordinate and conduct training for client users on assigned systems, applications, or other special projects.
• Work with administration and propose enhancements to improve services, policies, and procedures.
• Maintain effective and professional relationships with vendors and their technical support personnel.
• Provide on-call after hours support 24x7 as assigned.
• Provide scheduled after hours support for migrations, installations, troubleshooting and upgrades as assigned.

Option I:

Education: Equivalent to a Bachelor's Degree in Computer Science, Information Systems, or closely related field.

Experience: Two years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.

Option II:

Education: Equivalent to an Associate's Degree in Computer Science, Information Systems, or closely related field.

Experience: Four years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.

Option III:

Education: High School graduation or satisfactory equivalent (GED).

Experience: Six years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.

Necessary Special Requirement

• When assigned to the Police Department, must be able to successfully pass an extensive police background.

Highly Desired Qualifications

Full-Stack Development

• Proven expertise in architecting, developing, and optimizing high-performance, large-scale web applications using modern JavaScript frameworks.
• Proficient in integrating modern web services (REST preferred, SOAP secondary) .
• Skilled in building and integrating applications utilizing modern web services, with a preference for REST and a secondary focus on SOAP.
• 2+ years in professional experience in full stack development.
• Automate deployments using tools such as version control and CI/CD pipelines tools.

Performance & Reliability

• Conduct thorough troubleshooting of performance and availability issues related to Application Systems.
• Review system logs and provide assistance in the resolution of identified incidents.

Security & Best Practices

• Understanding of security advisories and patching workflows
• Familiarity with secure coding practices and the key principles of the OWASP framework.
• Understanding of concepts related to backup strategies and disaster recovery.
• Commitment to learning about enterprise-level infrastructure and deployment methodologies.
• Implement and maintain best practices for both on-prem and cloud deployments, ensuring compliance with industry standards.

Nice to have

AWS & Hosting Environment

• Hands-on experience administering and supporting applications in cloud hosted environments such as AWS or similar platforms.
• Familiarity with EC2, Application Load Balancers, and Auto Scaling concepts
• Experience configuring and managing shared or distributed storage solutions for application assets
• Ability to troubleshoot operating system–level issues in Linux based hosting environments, including file systems, permissions, services, and application dependencies.

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:

1) Completed Employment Application

2) Completed Supplemental Questionnaire

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

The City of Riverside does not provide sponsorship for employment-based work visas. Candidates must be legally authorized to work permanently in the United States without the need for visa sponsorship now or in the future.

An exception may be made if the selected candidate is eligible to work in the United States as a USMCA professional in the TN nonimmigrant classification.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:

If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination.

NOTE:

The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

EDUCATIONAL REQUIREMENTS:

Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options:

1. An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at Members – NACES or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/.
2. An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.