Systems & Procedures Analyst I/II

County of Tulare; Visalia (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

County of Tulare in Visalia currently seeks qualified personnel for a Systems and Procedures Analyst role within the TCICT Department. This recruitment will establish a list for current and future vacancies across multiple departments, with an anticipated six-month duration for the employment list.

Responsibilities include consulting with staff, analyzing operations, and designing flow charts to automate and improve recordkeeping systems.

Qualifications

• Bachelor’s degree in public or business administration with computer science coursework.
• Education equivalency may be satisfied by IT-related experience.
• Two years of systems analysis/data processing experience for Level I.
• One year+ as Systems and Procedures Analyst I for Level II.
• Three years in systems design/development or related fields as equivalence.
• Knowledge of administration, MIS terminology and data processing concepts.
• Familiarity with office methods, software, and documentation practices.
• Ability to design reports and analyze data.

Responsibilities

• Consult with departmental personnel on feasibility of automating recordkeeping.
• Analyze current operations for new system development and processes.
• Recommend improvements in operations and administration.
• Design flow charts and diagrams showing end-to-end processes.
• Study procedures to improve efficiency and flexibility.

Skills

Diversity awareness

Communication

Systems thinking

Data interpretation

Education

Bachelor’s degree in Public/Business Administration

Coursework in computer science

Tools

Word processing

Spreadsheet

Database programs

Job description

This recruitment will establish an employment list to fill current and any future vacancies for those County departments that have this position, which are the District Attorney, Assessor, Probation, and Resource Management Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies within these departments, please submit an online application for consideration.

Current vacancy is with the TCICT Department in Visalia.

• Consult with departmental personnel while conducting studies on the feasibility of converting recordkeeping systems to automated processing methods.
• Analyze existing departmental operations in the development of new systems and procedures.
• Recommend improvements in operations and administration.
• Design flow charts and diagrams to indicate essential operations to be performed from the initial stages to completion of manual or automated jobs.
• Study current procedures to determine if combinations of processes or additional instructions would achieve greater flexibility, better utilization or more effective results.

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Education Level I/II:

• Education equivalent to a bachelor’s degree from an accredited college or university with a major in public or business administration with coursework in computer science and computer related system analysis.

Equivalency for Education:

• IT related experience may be substituted for the educational requirement on a year-for-year basis.

Experience Level I:

• Two (2) years of responsible experience in systems analysis or data processing at an administrative support level.

Experience Level II:

• One (1) or more years' experience as a Systems and Procedures Analyst I.

Equivalency for Experience:

• Or three (3) years' experience in systems design / development, systems maintenance, and systems documentation.

Knowledge of:

• Principles and practices in administration including systems analysis, organization, statistical and planning analysis.
• Organizational and management analysis methods.

• Computer systems and their capabilities.

• Use of personal computers and peripheral equipment.
• Principles, capabilities, and limitations of electronic data processing systems.
• Various types of software programs such as word processing, spreadsheet and data base programs.
• Modern office methods, forms and equipment.
• Management information systems terminology.
• Methods used in flow charting and diagramming system studies.
• Math sufficient to perform statistical analysis of data gathered.
• Research and report writing methods.

Level II:

• System design, modification, and documentation techniques.
• Organizational and management analysis methods.
• Database structure and relationships and understanding of schema and database dictionaries.

Skill/Ability to:

• Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
• Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
• Develop systems and procedures, such as computer equipment applications, to ensure an efficient and effective flow of departmental information and records.
• Apply the principles and techniques of systems analysis, administration and management analysis to the gathering, organizing and interpretation of data.
• Develop recommendations and assist in implementing solutions to problems.
• Prepare clear, concise reports, instructions and procedures using correct grammar, punctuation and spelling.
• Verbally present complex instructions and procedures to employees.
• Read and understand technical material such as computer manuals.

Level II:

• Design reports using various report writing software packages.

DESIRABLE EMPLOYMENT STANDARDS

• Certified Business Analysis Professional (CBAP CLIENT CONSULTANT) training.
• Certified Associate in Project Management (CAPM) training.
• Knowledge of project management principles and practices.
• Knowledge of business development strategies and practices.

Conditions of Employment

Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act

This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER