Information Technology Analyst 1

New Jersey Courts; Jersey City (NJ); Hybrid; USD 58,000 - 97,000; Full time

Job summary

Join the New Jersey Judiciary as part of the IT Division to provide vital technical support and assistance. This role requires a Bachelor’s Degree in a related field and offers a hybrid work schedule, with responsibilities including troubleshooting and maintaining hardware/software. Successful candidates will engage in important work that impacts the public and supports various court systems. The position provides a salary range between $58,849 and $96,909, depending on experience and qualifications.

Qualifications

• Bachelor's Degree in a related field or equivalent experience.
• Ability to lift 30-50 pounds regularly.
• Must pass a background check, including fingerprinting.

Responsibilities

• Assist with customer inquiries and provide technical support.
• Support hardware/software maintenance, troubleshooting, and system testing.
• Flexibility to perform other duties as required.

Skills

Customer service orientation

Technical support

Troubleshooting

Education

Bachelor's Degree in a related field

Job description

When you come to work for the New Jersey Judiciary, you will join an 8,500-member strong team that operates with the highest standards of independence, integrity, fairness, and quality service. You will engage in meaningful work that makes a difference in the lives of the public we serve. Our Judiciary works daily to build public trust and confidence, addressing issues such as bail reform, marijuana decriminalization, and recovery courts. Whether in a courtroom, administrative office, courthouse training room, IT office, or in the field, our workforce is improving lives every day. We honor the dignity and individualism of each member while fostering professionalism and continuous improvement.

SALARY: The salary range for this position is $58,849.29 to $96,909.87 for Schedule A, and $58,849.29 to $92,064.37 for Schedule B. Newly hired individuals typically start at the minimum of the range. Current employees promoted or advancing will receive a 5% salary increase, not exceeding the maximum of the range. Employees hired before June 3, 2014, are Schedule A; those hired on or after are Schedule B.

The Judiciary offers strong growth opportunities.

REMOTE WORK: The Judiciary currently offers a hybrid work schedule, with up to 2 days of remote work outside Judiciary buildings. To qualify, you must install a multifactor authentication app and have high-speed home internet.

The Hudson Vicinage seeks organized, customer service-oriented individuals for its IT Division. Under supervision, you will assist with customer inquiries, provide technical support, identify issues, and support hardware/software maintenance, including troubleshooting, system testing, and configuring wireless/mobile devices. Flexibility to perform other duties as required is essential.

The position may require working non-traditional hours, including weekends and holidays. Regular presence at the worksite is essential.

Qualifications include a Bachelor's Degree in a related field or equivalent experience, with substitutions available as detailed. Applicants approaching graduation may apply, with degree completion required by start date.

Physical ability to perform work involving climbing, standing, lifting 30-50 pounds regularly, and up to 75 pounds occasionally is required. A valid New Jersey driver’s license is necessary if driving is required. US citizenship is not mandatory; work authorization is required.

New hires must pass a background check, including fingerprinting. All data will be kept confidential. In accordance with New Jersey law, new employees must establish principal residence in New Jersey within one year unless an exemption is granted.

HOW TO APPLY: Complete the application fully, providing detailed work and education history, and attach required documents. Incomplete applications will not be considered.

The New Jersey Judiciary includes the Supreme Court, Superior Court, Tax Court, and Municipal Courts. The Administrative Office supports these courts with technical, operational, and administrative services.

The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action Employer.

For support, contact NeoGov applicant support at 1-877-204-4442, Monday-Friday, 6:00 AM to 6:00 PM MT.