Information Technology Administrator

Drivemode; Mountain View (CA); On-site; USD 55,000 - 83,000; Full time

Job summary

Drivemode in Mountain View, CA is seeking an IT Administrator to support global IT infrastructure, security, and policy enforcement, with a focus on cloud-based services and user-friendly environments. You will administer core SaaS apps such as Google Workspace, Slack, Notion, and conferencing tools, assist with onboarding/offboarding, and maintain documentation.

The role emphasizes zero-trust security, IAM management, and collaboration tooling, offering an opportunity to shape IT foundations in

Qualifications

• 5+ years of IT administration/engineering experience.
• Identity and Access Management (IAM) experience with major providers.
• Experience managing common collaboration tools (Slack/Teams/Zoom/Google Meet).
• Experience with conference rooms (Zoom Room, Meets Room) and AV support.

Responsibilities

• Strengthen IT infrastructure cloud services following zero trust principles.
• Transform IT infrastructure to be more user-friendly and secure.
• Administer core SaaS apps (Google Workspace, Slack, Notion, etc.) and manage onboarding/offboarding.
• Provide user support and resolve IT-related issues.

Skills

IT administration

IAM (Okta/JumpCloud/Entra ID)

Cloud infrastructure

SaaS admin (Google Workspace/Slack/Not

Troubleshooting

Tools

Google Workspace

Slack

Notion

Zoom

Job description

Driving technology always feels old. Not by a little bit. We believe vehicles can be a thousand times smarter, safer, and more connected to the world around us, and our mission is to see it happen. In 2019, we joined forces with Honda as their first startup acquisition, and now we’re expanding our vision into building the future of automotive vehicles for millions of people around the world.

Why Drivemode:

Join Drivemode for an exciting startup environment and a vibrant culture that combines impactful work, competitive compensation, and excellent benefits. By becoming a part of our team, you'll contribute to a crucial mission that revolutionizes the way people engage with vehicles, addressing both business needs and the world's environmental challenges. This presents an exceptional opportunity to be at the forefront of innovation and drive Honda's success in the market.

About the Role:

The IT Administrator will be responsible for supporting the IT infrastructure of our global organization, including system management, user support, security management, and policy enforcement. We are looking for someone who has good knowledge of modern, cloud-based infrastructure services and can support our growing organization in implementing and managing a user-friendly and secure environment.

What You’ll Be Doing:

• Help strengthen IT infrastructure cloud services following zero trust security principles.
• Support efforts to transform the IT infrastructure into a more user-friendly and secure environment.
• Administer core SaaS apps (Google Workspace, Slack, Notion, etc.), delivering a seamless onboarding and offboarding experience.
• Provide support to internal users, troubleshooting and assisting with IT-related problems and inquiries.
• Support internal meetings and AV hardware.
• Provide a quality user experience with a smooth onboarding & off-boarding process.
• Maintain detailed documentation of IT systems, network configurations, software licenses, and support procedures to facilitate troubleshooting, maintenance, and future upgrades.
• Interact with IT vendors and service providers to procure hardware, software, and services, and manage vendor relationships.

What We Are Looking For:

• 5+ years of experience in IT administration/engineering.
• Identity and Access Management (IAM) experience (Okta, JumpCloud, Entra ID, OneLogin).
• Manage collaboration tools (Slack, Teams, Zoom, Google Meet).
• Experience with conference rooms (Zoom Room, MTR, Meets Room).
• Exposure to workflows and automation between platforms and applications.
• Strong problem-solving skills and ability to work with low supervision.

Nice to Have:

• Experience introducing cloud-based IT infrastructure services.
• Experience managing an MDM environment.
• Experience managing macOS and Windows devices remotely.
• Exposure to workflows and automation between platforms and applications.
• Understanding and experience with GCP, AWS, Azure

This is the position's hourly pay. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors. We welcome direct conversations with each candidate about compensation in all of our initial calls.

EEOC Statement

Drivemode is proud of a very diverse team with employees coming from 5 continents/20 countries today. Diversity in our workplace has played an important part in our success; we recognize each employee’s unique background, knowledge, experiences, ideas, and viewpoints, which are all critical in developing a product that has the greatest impact on drivers all over the world.

Drivemode provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, gender, national origin, sexual orientation, gender identity, disability, or any other characteristics that make you unique.