Information Technology Administrative Support

Intermediate District 287

Plymouth (MN)

On-site

USD 54,000 - 56,000

Full time

6 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Low-cost medical insurance

Dental insurance

HRA account

PERA retirement benefits

403b with district match

Paid time off

Job summary

Intermediate District 287 is seeking an Information Technology Administrative Support professional to join the District Service Center in Plymouth, MN. The role provides administrative support to IT leadership, manages calendars, coordinates purchases, and assists with IT budget and renewals.

Qualified candidates will have at least six years of administrative experience, strong Microsoft Office and Google Workspace skills, and a track record of handling confidential information with discretion.

Qualifications

Six years of administrative support experience in an office environment.
Experience in business services, administrative, or school settings, or an equivalent combination of education/experience.
College or Vocational Education may substitute for general experience.
Proficiency with Microsoft Office and Google Workspace; strong data skills.

Responsibilities

Provide timely administrative customer service to district staff, administrators, and external contacts.
Prepare, format, proofread, and distribute IT documents and reports.
Respond to routine questions using established policies; act on supervisor's behalf when delegated.
Develop and improve forms and workflows to increase efficiency and service.
Triage escalated IT tickets and monitor resolutions.

Skills

Strong spreadsheet

Data-entry

Data-analysis

Report preparation

Education

College/ Vocational Education substitution

Tools

Microsoft Office

Google Workspace

Job description

Information Technology Administrative Support

Intermediate District 287 District Service Center - Technology - Plymouth, Minnesota Open in Google Maps

Intermediate District 287 is looking for an IT Administrative Support at our district office located in Plymouth, MN!

Intermediate District 287 is a West Metro school district for unique learners. Our healing community works together to achieve racial equity. We value diverse perspectives and life experiences and our strategic vision includes hiring and retaining racially diverse and racially conscious staff across all levels of our organization.

Job Details

Job ID: 5925798

Application Deadline: Sep 28, 2026 11:59 PM (Central Standard Time)

Posted: Sep 14, 2026 5:00 AM (UTC)

Starting Date: To Be Determined

Location: District Service Center in Plymouth, MN

Reports to: Director of Information Technology

Work Schedule: This is a full-time 12-month position, 40 hours per week

Salary follows the SEIU Local 284 Salary Schedule Grade V: $25.95 - $27.00 per hour (depending on education and experience)

Generous Benefits including:

Low cost medical insurance
No Premium Employee-Only Medical Insurance
- Infertility benefits
- $40 copay for outpatient mental health services
Low cost dental insurance
District funded HRA account
Life insurance and long-term disability
Optional health care flexible spending account (FSA)
Optional dependent care flexible spending account (FSA)
Extensive wellness services that includes 6 free confidential counseling sessions
Retirement benefits through PERA
Optional 403b with district match after 1 year
Paid time off
Paid holidays
Mental Health benefits
More details can be found on our webpage: Contracts/Benefits - Intermediate District 287

Education and Experience Requirements

Six (6) years administrative support experience in an office work environment.
Requires technical skills and experience in working in business services, administrative, or school setting, or any combination of education and experience that provides equivalent knowledge, skills and abilities.

Substitution Allowed

College or Vocational Education, in business office skills may be substituted for the General Experience.

Knowledge

Administrative office practices, procedures, purchasing, and budget monitoring.
Records retention, document management, confidentiality, and district data privacy requirements.
Microsoft Office, Google Workspace, spreadsheets, databases, reporting tools, and district technology systems.

Skills

Strong spreadsheet, data-entry, data-analysis, and report-preparation skills.
Clear communication, accurate proofreading, and excellent customer service.
Organization, prioritization, scheduling, and coordination of multiple tasks and deadlines.

Abilities

Work independently, solve problems, and exercise sound judgment within delegated authority.
Protect confidential information and build positive working relationships with diverse staff.
Learn new technologies and procedures, adapt to changing priorities, and provide guidance and training to others.
Identify, recommend, and help implement improvements to administrative processes and workflows.

Essential Functions

The following responsibilities identify the position’s primary functions and are not exhaustive. Emphasis may vary based on department needs.

I. Core Responsibilities

Provide timely, professional administrative customer service to district staff, administrators, and external contacts.
Prepare, format, proofread, and distribute IT correspondence, forms, reports, and other department documents.
Respond to routine questions and sensitive or escalated inquiries using established policies and procedures; act on the supervisor’s behalf within delegated authority.
Develop and improve forms, office procedures, and administrative workflows to strengthen efficiency and service.
Triage escalated tickets from IT Support Specialists, monitor resolution, and follow up with IT Support Specialists or the requestor.

II. IT Operations Responsibilities

Provide administrative support to IT leadership, including calendar management, meeting coordination, preparing meeting materials, and coordinating travel.
Coordinate purchasing, requisitions, invoices, payments, and office supplies; maintain supporting documentation and authorize transactions within delegated limits.
Assist with IT budget preparation, monitor expenditures, and maintain budget and purchasing records.
Monitor and coordinate IT department annual renewals to meet renewal deadlines.
Maintain IT department webpage content and department communications.
Provide administrative support guidance, training, cross-training, and first-level troubleshooting for department administrative systems, tools, and processes.

III. IT Data and Documentation Responsibilities

Design, organize, and maintain department filing structures and shared electronic files.
Export, verify, audit, and update district data; identify incomplete or inaccurate information and coordinate corrections with appropriate departments.
Research and compile information from multiple sources to prepare statistical and narrative reports, spreadsheets, and data summaries.
Safeguard confidential staff, student, and department records and follow district privacy and records-management procedures.

View the full Administrative Support V Job Classification

Interview Process