Information Systems Analyst (Vacancy) (Extended)

City of Columbus; Columbus (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

The City of Columbus is seeking a professional to develop, implement, and maintain information processing systems and related technology within the Department of Building and Zoning Services. The role covers servers, applications, workstations, and networked resources, with emphasis on security, backups, and user support.

Responsibilities include analyzing requirements, designing relational databases, testing changes, and documenting procedures.

Qualifications

• Develop, implement, and maintain information processing systems and related duties.
• Ability to design and support relational databases to meet processing needs.
• Develop and execute comprehensive testing scenarios for system fixes and enhancements.

Responsibilities

• Develop, implement, and maintain information processing systems.
• Provide advanced support and maintenance for servers, applications, workstations, and related hardware/software.
• Review and analyze hardware/software alternatives and recommend selections to management.
• Design and support relational databases to meet data processing needs.
• Analyze user requirements and automate processing or improve systems, workflows, and reports.
• Develop and execute testing scenarios for system fixes and data exchanges.
• Provide technical support to users of department-directed applications.
• Update and maintain department websites.
• Install new software/hardware and tailor features to department needs.
• Write system documentation and production procedures.
• Resolve security issues and maintain backup/recovery systems.
• Maintain day-to-day LAN operation and overall system health.
• Train users and develop user manuals.

Skills

System analysis

Requirements gathering

User training

Documentation

Education

Bachelor's degree in computer science / information technology

Associate's degree + 2 years IT experience

Tools

SQL

LAN administration

Job description

Under direction, is responsible for developing, implementing, and maintaining information processing systems; performs related duties as required.

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Provides advanced support and maintenance for department directed technology systems which may include servers, applications, workstations, and related hardware and software;

Determines requirements and makes recommendations for new and/or upgraded applications and systems including hardware and software needs, maintenance, and support;

Reviews and analyzes hardware and software alternatives and recommends selections to management;

Designs and supports relational databases to meet data processing needs;

Analyzes user requirements, procedures, and issues; implements changes to automate processing or to improve existing systems, electronic workflows, and reports;

Develops and executes comprehensive testing scenarios for system fixes, data exchanges, and enhancements;

Provides technical support to users regarding department directed applications;

Updates and maintains department-specific websites;

Confers with management and/or designated staff members in the development and implementation of information processing systems;

Installs new software and hardware packages; modifies and adapts software features, structures or options to meet the needs of the department or division;

Writes system documentation, program specifications, and/or production procedures;

Resolves security issues associated with the computer system; maintains data backup and recovery systems;

Maintains day-to-day operation of local area network (LAN) system; provides ongoing system maintenance and evaluation;

Instructs and trains users in operation of and procedures for system; researches technical computer manuals; writes user manuals and instructions;

May participate in professional activities to remain knowledgeable regarding developments in the field of computer information systems.

Possession of a bachelor's degree with significant coursework (twenty-one (21) semester or thirty-two (32) quarter hours) in computer science, information technology, or a closely related field; or possession of an associate’s degree AND two (2) years of experience developing, implementing, or maintaining information technology systems. Substitution(s): Additional information technology experience as listed above may substitute for the required education on a year-for-year basis.

Recruitment #: 26-0548-V1

Employment Type: Full-Time (Regular)

Should you have questions regarding this vacancy, please contact:

Cara Flannery

Department of Building and Zoning Services

111 N. Front Street

Columbus, Ohio 43215

P: [phone]

E: [e-mail]

The City of Columbus is an Equal Opportunity Employer