Information Specialist II - Public Records & Help Desk

Stlouiscountymn; Virginia (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

St. Louis County in Virginia, MN is seeking an Information Specialist II to screen and relay calls, answer service requests, and maintain department records. The role emphasizes applying established procedures and communicating with the public.

Work involves handling customer inquiries via phone, in person, and online, with responsibilities under Civil Service guidelines. The position is part of the Basic Unit Employees collective bargaining agreement managed by AFSCME, with probation and

Qualifications

• Permanent status as an Information Specialist I or Office Assistant; OR three (3) years full-time paid verifiable experience in a clerical support position.
• Demonstrated ability to operate personal computer-based systems.
• Proficiency, as defined by the Civil Service Commission, in operating word processing software.
• Ability to type from clear copy at a rate of 40 w.p.m./net.

Skills

Typing 40 wpm

PC-based systems

Tools

Word processing software

Job description

St. Louis County in Virginia, MN is seeking an Information Specialist II to screen and relay calls, answer service requests, and maintain department records. The role emphasizes applying established procedures and communicating with the public.

Work involves handling customer inquiries via phone, in person, and online, with responsibilities under Civil Service guidelines. The position is part of the Basic Unit Employees collective bargaining agreement managed by AFSCME, with probation and