Information Services Specialist I

University of Texas at Dallas

Ozark (AL)

On-site

USD 251,000 - 419,000

Full time

3 days ago

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Benefits offered by this job

Employee tuition assistance

Medical, dental and vision insurance

Paid time off and holidays

Professional development and training

Job summary

The University of Texas at Dallas is seeking an Information Services Specialist I to support Enrollment Management by processing student documents received through mail and electronic channels, following UT Dallas guidelines and ensuring accuracy.

This campus-based role offers employee tuition assistance and a comprehensive benefits package, with a monthly pay basis up to $37,500 depending on experience.

Qualifications

Must have High school diploma or equivalent and three years of work experience.
Preferred Associate’s degree and three years of work experience.
Experience with OnBase and scanning/document processing.
Strong integrity and ability to handle confidential information.

Responsibilities

Accept, sort, prioritize, identify, verify, and batch documents for Enrollment Management.
Image and index documents using OnBase and scanning equipment.
Process electronic documents in OnBase workflow queues.
Attend meetings and travel as assigned to support Enrollment Management events.
Maintain confidentiality and ethical handling of information.
Overtime may be required during peak periods, including evenings, weekends, and holidays.

Skills

Integrity

Overtime willingness

Microsoft Office

Attention to detail

Multitasking

Communication

Proactive issue identification

Education

High school diploma or equivalent

Associate’s degree

Tools

OnBase

Scanning equipment

MS Office

Job description

Salary Range Up to $37,500, commensurate with experience

Pay Basis

Pay Basis Monthly

Position Status

Position Status Regular full-time

Location

Position End Date (if temporary)

Posting Open Date

Posting Open Date 11/14/2023

Posting Close Date

Open Until Filled Yes

Desired Start Date

Desired Start Date 12/11/2023

Job Summary

Are you looking for a rewarding opportunity in higher education that provides employee tuition assistance and a comprehensive benefits package? Do you enjoy working with other people in a supportive and collaborative environment?

The Information Services Specialist I accepts, prioritizes, identifies, verifies, images and indexes, in a timely and accurate manner, all student documents received through external and internal mail for all Enrollment Management departments using University Admission, Records and Financial Aid guidelines.

Minimum Education and Experience

High school diploma or equivalent and three years of work experience.

Preferred Education and Experience

Associate’s degree and three years of work experience.

Essential Duties and Responsibilities

Accept, sort, prioritize, identify, verify, and batch all prospective and current student documents, including but not limited to applications, transcripts, and international certificates, received for all Enrollment Management departments, which includes the Offices of Admissions, Financial Aid, and Registrar.
Image and index all documents, ensuring documents are readable in OnBase, by operating scanning equipment and identifying visually that information is being accurately scanned.
Process electronic documents in several OnBase workflow queues.
Participate in various training opportunities to stay current and improve knowledge base of various platforms and policies affecting document processing.
Attend required meetings and participate in UTD Enrollment Management events as assigned, which may require traveling on and off campus on foot or by own transportation.
Ensure a high level of integrity and ethical behavior in dealing with confidential information.
Position may require overtime work during peak times of the year, which may include evenings, weekends, and/or holidays.

Position requires

Demonstrated history of integrity and ethical behavior in working with confidential and sensitive information
Willingness and ability to work required overtime hours, including evenings, weekends, and holidays, during peak periods throughout the year
Proficiency in MicroSoft Office suite with ability to learn new software systems
Attention to detail and accuracy
Ability to prioritize information in a timely manner and multi-task
Strong communication and active listening skills with the ability to receive and follow directions and work effectively as part of a team
Proactive approach to identifying potential issues and problems

Remote Work Notice

The Enrollment Management Unit provides services and support to our prospective and current student populations. Therefore, this is a campus-based position working daily in our offices in the Student Services Building ( SSB ).

About UT Dallas

The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission. As a charter member of SEA ( STEMM Equity Achievement) Change, UT Dallas fosters an educational, working, and living environment where all members of our community are welcomed, treated fairly, and supported in their pursuit of excellence.

What We Offer

Medical with prescription drug coverage (100% paid for full-time employees), dental, and, vision insurance plans
Life, AD&D, and disability insurance plans
Flexible Spending Accounts
Paid time off and holidays
Employee tuition assistance
Professional development and training opportunities
Employee wellness and employee assistance programs

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE , including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

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