Information Services Specialist

Archdiocese of St. Louis; St. Louis (MO); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The Archdiocese of St. Louis seeks an experienced IT professional to assist in developing cemetery management software, maintain hardware, and provide technical support to staff.

The role emphasizes end-user interaction, software integration, and ongoing system maintenance within a religious organization. Responsibilities include training users, managing inventories, coordinating with the IT leadership and vendors, and staying current with software development trends while ensuring compliance

Qualifications

• Experience with software development with emphasis on end-user interaction
• Bachelor’s degree or equivalent professional experience
• Proficiency with Microsoft Office applications (Word, Excel, Outlook)
• In-depth knowledge of database design and maintenance

Responsibilities

• Develop an understanding of cemetery operations
• Assist with development, integration and maintenance of cemetery management software
• Maintain hardware/software inventory, upgrade hardware/software and licensing
• Provide IT assistance to staff
• Train end-users on hardware and software programs
• Resolve logged errors through in-house help desk
• Work with department manager to coordinate activities
• Liaise with IT leadership, vendors and staff
• Ensure conformity to IT protocols
• Keep track of tech advancements and trends
• Other duties as assigned

Skills

Project management

Analytical thinking

Problem-solving

Communication

Education

Bachelor’s degree in computer information systems

Tools

Claris/FilemakerPro

MacOS

JavaScript

SQL

UI/UX

Job description

The Archdiocese of St. Louis strives to teach and share our faith, serve others, and foster unity throughout the St. Louis area. Once a part of Kenrick-Glennon Seminary's campus, the Cardinal Rigali Center in Shrewsbury, MO is today the headquarters and curia (governing body) for the Archdiocese of St. Louis.

Job Summary

Assist in the development of cemetery management software, maintenance of hardware and provide technical assistance to our staff.

Job Responsibilities

• Develop an understanding of cemetery operations
• Assist with the development, integration and maintenance of cemetery management software
• Maintain hardware/software inventory, upgrade hardware/software and licensing
• Provide IT assistance to staff
• Train end-users on hardware functionality and software programs
• Resolve logged errors through in-house help desk in a timely manner
• Work with department manager to ensure proper coordination of activities
• Liaise with Archdiocesan Director of Information Technology and his team, vendors and employees
• Ensure conformity to Archdiocesan IT protocols
• Keep track of technological advancements and trends in software development and IT
• Other duties and responsibilities as assigned

Job Requirements

• Bachelor’s degree in computer information systems, information technology or similar discipline; or, equivalent professional experience
• At least ten years of industry experience and in-depth knowledge of software development with emphasis on end-user interaction
• Experience with Claris/FilemakerPro, MacOS, Java Script, SQL and UI/UX a plus
• Advanced knowledge of database design and maintenance
• Proficiency with Microsoft Office, including Word, Excel and Outlook.

Skills & Attitudes Required for Success in Job

• Attention to detail, with analytical and problem-solving skills.
• Ability to work on multiple projects simultaneously.
• Ability to learn and understand the entire organization from a technological standpoint for the performance of the assigned duties
• Ability to determine IT needs and train end-users.
• Ability to work independently with strong interpersonal skills.
• Ability to represent Catholic Cemeteries in a credible fashion both internally and externally.

Relationships Requirements

• Ability to communicate effectively in both verbal and written form with vendors, employees at all levels and other outside personnel as required.
• Ability to work effectively with colleagues.
• Desire for harmonious, stable and relaxed on-site work atmosphere.

The Archdiocese of St. Louis is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, gender, national origin, age, marital, parental, veteran or disability status.
Pre-Employment Screening All candidates receiving an employment offer must submit a pre-employment screening. The screening will include criminal background check, Family Care Safety Registration, drug screen, employment and educational licensure/certification verification, health screening, and any other screenings deemed necessary for employment. Any offer would be contingent upon successful completion of any required screening.

Our Mission

We are a unique community—diverse in our talent, but unified in our drive to create together, face challenges together and grow together. Our values push us to empower, propel and inspire new ways of turning possibilities into realities. Our competencies define the behaviors that guide who we are, how we are inspired and how we inspire of others to succeed.

Work/life balance is so important to the archdiocese. After all, our business is about making life easier and better—and we want that for you and your career just as much as our consumers and their day-to-day lives. That’s why we offer flexible working times, remote working options, generous paid vacation increasing with service, and personal leaves of absence.

As well as being able to make the most of life at home, you’ll also be able to contribute to the Archdiocese sponsored volunteer events. You can discover more about who we’re working with near you, and you can always ask us more about this at events and interviews—we love to see how passionate our people are about giving back.