Information Services Coordinator

LSG Sky Chefs; Seattle (WA); On-site; USD 31,000 - 34,000; Full time

Job summary

SkyChefs in Seattle, USA is seeking an Information Services Coordinator to support the flow of information and operational updates across the organization. You will respond to customer requests, monitor systems for changes, and maintain documentation to ensure timely communication.

The ideal candidate is highly organized, detail-oriented, and able to thrive in a fast-paced environment where priorities shift quickly.

Qualifications

• High school diploma or GED.
• 1–3 years of administrative or customer support experience.
• Verbal/Written communication skills.
• Basic knowledge of Microsoft Office programs.
• Analytical skills and a strong attention to detail.
• Must be comfortable working in a fast-paced environment and able to shift priorities in a moment’s notice.
• Problem solving skills; ability to make independent decisions.

Responsibilities

• Respond to Customer emails about changes, additional services and meal orders.
• Communicate Changes or Additional services to the department head.
• Work side by side with department head. Print and distribute documents and reports to assigned departments.
• Produce production reports. Print labels as needed. Edit and manually add flights in CBASE system.
• Utilize Customer website to extract Meal Orders for the Day Of and future scheduling.
• RICOH Inventory and order supplies as needed.
• Submit service call as needed for equipment.
• Inventory office supplies and order as needed.
• Pull Specs and Forecast usage as needed.
• Audit flights and diagrams ensure proper distribution and service has been verified per customer specifications.

Skills

Communication skills

Analytical skills

Attention to detail

Problem solving

Prioritization

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Title:Information Services Coordinator
Job Location:Seattle-USA-98188
Work Location Type:On-Site
Salary Range:$22.75 - 25.00 per hour

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

We are seeking a detail-oriented Information Services Coordinator to support the seamless flow of information and operational updates across the organization.

In this role, you will respond to customer requests and inquiries, monitor systems for service changes and operational updates, and prepare and maintain accurate documentation to ensure timely communication and effective implementation of changes.

The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment where accuracy and attention to detail are essential.

Main Accountabilities

• Respond to Customer emails about changes, additional services and meal orders.
• Communicate Changes or Additional services to the department head.
• Work side by side with department head. Print and distribute documents and reports to assigned departments.
• Produce production reports. Print labels as needed. Edit and manually add flights in CBASE system.
• Utilize Customer website to extract Meal Orders for the Day Of and future scheduling.
• RICOH Inventory and order supplies as needed.
• Submit service call as needed for equipment.
• Inventory office supplies and order as needed.
• Pull Specs and Forecast usage as needed.
• Audit flights and diagrams ensure proper distribution and service has been verified per customer specifications.

Knowledge, Skills and Experience

• High school diploma or general education degree (GED)
• One to three years of administrative or customer support experience
• Verbal/Written communication skills
• Basic knowledge of Microsoft Office programs
• Analytical skills and a strong attention to detail
• Must be comfortable working in a fast-paced environment and able to shift priorities in a moment’s notice
• Problem solving skills; ability to make independent decisions.

SkyChefs is an EEO and Aff…

SkyChefs is an EEO and Aff…