Cowpens Branch Assistant

Infodepot; South Carolina; On-site; USD 28,357 - 33,480; Full time

Job summary

Infodepot is seeking a Cowpens Branch Assistant to support library operations and provide excellent customer service. The role requires a Bachelor’s degree and includes responsibilities such as assisting patrons, managing account services, and promoting community outreach.

Flexibility in working hours and strong technology skills are essential, with the position based in Cowpens, South Carolina. Candidates should have a positive attitude and work well with diverse communities.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Experience in supervisory roles preferred.
• Strong interpersonal skills with sensitivity to diverse backgrounds.

Responsibilities

• Provide customer service to library patrons.
• Assist with library card registrations and circulation duties.
• Support community outreach and library events.
• Train new employees and cover programming needs.

Skills

Customer service skills

Technology proficiency

Communication skills

Organizational skills

Knowledge of library procedures

Education

Bachelor’s degree or equivalent

Job description

To be considered for this position, applicants must submit a cover letter, application, and resume. *Internal candidates must apply online. Submit a cover letter and updated resume by July 6, 2026.

POSTING DATE: June 22, 2026

JOB TITLE: Cowpens Branch Assistant, Grade 19

LOCATION: Cowpens Library

DATE AVAILABLE: August 1, 2026

SALARY: $2,541 per month (Includes generous benefit package)

HOURS: 40 hours per week

Week A: Monday 11:00AM-8:00PM, Tuesday-Friday 9:00AM-6:00PM, Saturday-Sunday OFF

Week B: Monday 11:00AM-8:00PM, Tuesday-Thursday 9:00AM-6:00PM, Friday OFF, Saturday 9:30AM-4:00PM, Sunday OFF (Note: Must be flexible to accommodate schedule changes, may be asked to work other times as needed).

EDUCATION/EXPERIENCE: Bachelor’s degree or equivalent combination of education and experience and some supervisory experience

ESSENTIAL FUNCTIONS:

• Providessuperior customer service when assisting patrons of all ages withinformation requests, patron account services, computers, digital servicesand other library equipment.
• Assistswith promoting library card sign ups and community outreach
• Assistswith all circulation duties, library card registration, patron accountservices and collection maintenance
• Workswith a variety of software and library automation programs
• Contributesto branch meetings and workflow by making suggestions and sharingideas
• Regularlychecks the branch email, Intranet and library website for newinformation
• Remainsaware of security and safety concerns taking appropriate action asneeded
• Performsbasic readers’ advisory and information assistance, material retrieval andplaces hold requests
• Responsiblefor weekly in-transit and missing reports,
• Assistswith preparing courier bins for delivery and in processing.
• Assistswith maintaining the tidiness of the shelves and displayareas.
• Assistswith training new employees and assisting with additional branch coveragefor programming
• Responsiblefor opening and closing procedures for the Branch including register anddeposit tasks

Supports supervisor directives and assumes responsibility of buildingand staff in supervisor’s absence.

KNOWLEDGE & SKILLS:

• Bachelor’sdegree or equivalent combination of education and experience and somesupervisory experience
• Knowledgeof popular books, pop culture and current events
• Strongtechnology skills and ability to work with a variety of devices, software andaudio-visual equipment
• Excellentinterpersonal and customer service skills that display a positive attitude,cultural sensitivity, a sense of humor, with the ability to interface withpeople from all backgrounds and age groups
• Excellentwritten and verbal communication skills
• Creative,flexible and organized with good time management skills and attention todetail
• Generalknowledge of the procedures, practices and equipment of a public library withthe ability to alphabetize and arrange items numerically
• Abilityto take direction and work independently or in a team environment
• Strongwork ethic with a willingness to take initiative and ability to direct thetasks of coworkers
• SCPLuses multi-factor authentication for network and program access. Employees maybe required to use their personal device for MFA
• Driver’s license valid in the Stateof South Carolina with the ability to drive to other libraries orcommunity outreach