Information Security Analyst (Remote)

First American; Virginia (MN); Remote; USD 65,000 - 88,000; Full time

Job summary

A leading company in the mortgage servicing industry is seeking an Information Security professional to support their security initiatives. The role involves risk assessments, project oversight, and collaboration across departments. Ideal candidates will have a strong background in information security and relevant certifications. The company values diversity and offers a comprehensive benefits package.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

PTO

Sick Leave

Employee Stock Purchase Plan

Qualifications

• Minimum 3 years of experience in information security.
• Experience with networking, intrusion detection, VPN, PKI, and firewalls.
• CISSP, GIAC, CCNA, CCNP certifications preferred.

Responsibilities

• Support the Information Security awareness program initiatives.
• Identify business process requirements and related solutions.
• Conduct risk assessments by interviewing customers.

Skills

Information Security

Networking

Communication

Interpersonal Skills

Problem Solving

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Information Technology

Bachelor's Degree in Telecommunications

Bachelor's Degree in Electrical Engineering

Tools

CISCO

SIEM Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

Responsible for supporting the Information Security awareness program initiatives, including protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording, or destruction. Security Information & Event Monitoring (SIEM) Tool responsibilities are a key function of this position.

What You'll Do

1. Participate in identifying business process requirements and related business/application solutions for specific needs.
2. Provide training and support directly to customers as needed.
3. Identify and research problems, prepare presentations, drive solutions, test, gain consensus, and implement solutions for defined business processes.
4. Create documentation of technical security requirements and functions.
5. Generate reports, analyze data, and report trends to management or business partners.
6. Oversee small to medium-scale projects or phases of larger projects under general supervision.
7. Maintain high-quality time and task entries to enable automated capacity planning.
8. Conduct risk assessments by interviewing internal and external customers to understand security and compliance requirements.
9. Support information systems development and advise the business community on risks associated with new or changing technologies.
10. Stay updated on industry advancements and incorporate knowledge into daily activities.
11. Participate in evaluating and selecting new technologies.
12. Resolve security issues across various platforms including email, file transfer, multimedia, and teleconferencing.
13. Perform duties outside normal hours based on business needs.
14. Work on moderate scope problems, analyzing situations considering various factors.
15. Exercise judgment within defined procedures to determine appropriate actions.
16. Follow department processes, making recommendations for improvements.
17. Work independently, setting priorities and objectives, with work reviewed for judgment and accuracy.
18. Establish and maintain effective working relationships within and between departments.

What You'll Bring

1. Minimum 3 years of experience in information security.
2. At least 2 years of experience with networking, intrusion detection, VPN, PKI, firewalls (Checkpoint, PIX), CISCO, NAC, identity management, and encryption technologies.
3. CISSP, GIAC, CCNA, CCNP certifications preferred.
4. Bachelor's Degree in Computer Science, Information Technology, Telecommunications, Electrical Engineering, or equivalent work experience.
5. Hands-on knowledge of UNIX/AIX, Microsoft NT/2000, multi-layer firewall design and implementation, Cisco router access lists, WANs, LANs, network protocols, intrusion detection systems, VPN, two-factor authentication.
6. Experience implementing security technologies and processes.
7. Experience evaluating products and managing vendor relationships.
8. Experience with SIEM tools, preferably Alert Logic.
9. Ability to define security strategies and integrate security into corporate frameworks.
10. Strong communication and interpersonal skills.
11. Self-motivated and proactive.
12. Ability to manage multiple tasks and respond quickly to issues.
13. Proficiency in Microsoft Word, Excel, and PowerPoint.

Salary Range: $65,550 - $87,375 Annually

This range is an estimate at the time of posting and may change based on various factors including education, experience, and location.

What We Offer

We embrace diversity, equity, and inclusion, supporting all individuals to bring their full selves to work. Our People First Culture celebrates these values as key to our success. First American is an equal opportunity employer. We offer a comprehensive benefits package including medical, dental, vision, 401k, PTO, sick leave, and other benefits like an employee stock purchase plan.