Information Officer 2 (PCN 168019)

State of Alaska; Anchorage, Juneau (AK, AK); Hybrid; USD 70,000 - 90,000; Full time

Job summary

State of Alaska seeks an Information Officer 2 to join our Communications team in Anchorage or Juneau. This role supports the Department of Health’s mission by crafting clear, accurate health information for diverse audiences across print, digital, and social channels.

The position offers hybrid work from home and office settings, with travel within Alaska as needed. The ideal candidate will demonstrate strong writing, editing, and storytelling abilities, plus experience in multimedia production

Qualifications

• Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, visual media and social media.
• Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed.

Responsibilities

• Write, edit, and coordinate communications across print, digital, social media, and broadcast platforms.
• Campaigns, educational initiatives, and outreach efforts.
• Capture and produce high-quality photography and video to strengthen visual storytelling.
• Manage and curate social media content, engage with the public, and implement strategies to expand the Department’s reach.

Skills

Communications and Media

Interpersonal Skills

Multimedia Technologies

Oral and Written Communication

Organizational Awareness

Job description

Information Officer 2 (PCN 168019) in Anchorage or Juneau, AK

We’d be delighted to have you join our team.

This position is open to Alaskan Residents only.

This position is currently located in Anchorage.

The position may be in Anchorage or Juneau, depending on the location of the most qualified candidate.

What you will be doing:

As a member of the Communications team in this role, you will independently manage varied communications assignments with limited direct supervision while collaborating effectively with Department programs, coworkers, clients, and other partners.

• Write, edit, and coordinate communications across print, digital, social media, and broadcast platforms.
• Campaigns, educational initiatives, and outreach efforts.
• Capture and produce high-quality photography and video to strengthen visual storytelling.
• Manage and curate social media content, engage with the public, and implement strategies to expand the Department’s reach.

Our organization, mission, and culture:

The Department of Health's mission is to promote and protect the health and well-being of Alaskans. Our office values positive attitudes, teamwork, innovation, efficiency, and a growth mindset, and team members are expected to be high-performing professionals who can work independently with limited direct supervision. Success in this environment requires effective communication through both the work we produce for the Department and our interactions with clients, coworkers, and other collaborators.

The benefits of joining our team:

Our team fosters a supportive environment that prioritizes learning, skill development, and professional growth through collaborative, high-standard projects. The broad range of our work provides opportunities to strengthen existing skills, develop new areas of expertise, and grow as a communications professional. Team members contribute to meaningful work that helps Alaskans understand health information and connect with programs and services. We value positive attitudes, teamwork, innovation, efficiency, and a growth mindset. Together, we support the Department of Health’s mission to promote and protect the health and well-being of Alaskans.

The working environment you can expect:

This Anchorage- or Juneau-based position is part of the Department’s centralized Communications team and currently works a hybrid schedule from home and an office setting, as appropriate. Because DOH is one of the State of Alaska’s largest and broadest departments, the daily environment is fast-paced, varied, challenging, and creative, requiring independent and collaborative work on both long-term projects and time-sensitive communications for audiences across the state.

Who we are looking for:

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

• Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
• Professionalism: Consistently displays the collection of competencies and skill expected of a professional. Professionalism is defined by its key behaviors including being accountable for actions and assigned projects; practicing efficient work habits to effectively manage time and workload; clearly communicating and expressing thoughts and ideas in writing and in person; possessing the ability to understand how non-verbal communication impacts the workplace; working effectively as part of a team to achieve productive outcomes; and consistently demonstrating, emotional intelligence, integrity, and ethical behavior.
• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

Special Notice:

• This position may require travel within the State of Alaska.

To view the general description and example of duties for this job class, please go to the following link and search for Information Specialist 2 : https://www.governmentjobs.com/careers/Alaska/classspecs

Minimum Qualifications

Competency-Based Minimum Qualifications Instructions

This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

• Communications and Media: Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, visual media and social media.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Multimedia Technologies: Knowledge of the principles, methods, tools, and techniques to develop or apply technology using text, audio, graphics, or other media.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

Equivalent to those typically gained by: Any combination of preparatory post-secondary education and/or progressively responsible experience in journalism, communications media, education, English, literature, fine arts, library science, radio, television, photography, advertising, marketing, sales, public relations and/or promotional work, freelance writing, technical writing and/or research, education, library work or other information dissemination field.

Special Note: “Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation. “Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job. “Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the‑job), from accredited and unaccredited sources, and long‑duration (such as a post‑secondary degree) and short‑duration (such as a seminar) programs. “Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

At the time of the interview, please provide the following:

• Three (3) professional references, whom we may contact by phone, are required. Two (2) of which should be supervisors, if not already provided in the application.
• A Current Resume
• Three (3) writing samples for at least two (2) different target audience types. Please include one long‑form and one short‑form writing sample (examples of requested writing: a radio ad script, social media post, newsletter or blog post) and one public education or advertising campaign you developed or implemented.
• A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualifications competencies.

Supplemental Questions

For your application to be evaluated, you must answer the Supplemental Question.

Education

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position, and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

Special Instructions for Foreign Education

If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.

Work Experience

When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full‑time or part‑time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application.

The State of Alaska does not provide VISA Employer sponsorships.

Contact Information

For specific information in reference to the position, feel free to contact the hiring manager at: Shirley Sakaye/Project Analyst-Director of Communications Phone: (907) 269‑4996 Email: [e-mail]

Phone (800) 587‑0430 (Statewide toll‑free number) (907) 465‑4095 (Juneau and out‑of‑state callers)