Office Assistant 2

State of Alaska; Fairbanks (AK); On-site; USD 42,000 - 52,000; Full time

Job summary

The State of Alaska’s Division of Public Health is seeking an Office Assistant 2 in the Public Health Laboratory. This on-site role serves as the welcoming front desk, handles data entry for lab tests, and supports a range of administrative tasks to keep operations efficient.

Open to Alaskan Residents, the position emphasizes organization, accuracy, and teamwork within a mission-driven public health environment.

Qualifications

• High school diploma or equivalent.
• One year of clerical experience including greeting clients, answering phones, typing, filing, sorting mail, entering data, and maintaining logs.
• Substitution: education from an accredited college may substitute for the required experience.
• Some positions may require a valid driver's license.

Responsibilities

• Serve as the first point of contact for the public, vendors, and partners.
• Perform data entry related to laboratory testing and ensure accuracy.
• Support administrative tasks to keep daily operations running smoothly.

Skills

Front desk

Data entry

Customer service

Clerical skills

Education

High school diploma or equivalent

Tools

Office Suite

Job description

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged to Apply.

Welcome to the Department of Health!

We’d be delighted to have you join our team.

This position is open to Alaskan Residents only.

Please check out the residency definition to determine if you qualify.

What you will be doing:

Join our fun and mission-driven team in the Public Health Laboratory as an Office Assistant 2. In this role, you will:

• Serve as the first point of contact for the public, vendors, and partners—providing a welcoming and professional front desk experience


• Perform data entry related to laboratory testing, ensuring information is recorded accurately and efficiently


• Support a variety of administrative tasks to help keep daily operations running smoothly

If you're organized, detail-oriented, and excited to make an impact through public health – we’d love to have you on our team!

Our organization, mission, and culture:

The mission of the Division of Public Health is to protect and promote the health and well-being of all Alaskans.

Our core values guide everything we do:

• Accountability – We use human, financial, and environmental resources responsibly.


• Respect – We provide services to all Alaskans without discrimination or judgment.


• Potential – We believe in helping every Alaskan reach their full potential for health and in building strong, healthy communities.


• Integrity – We act with honesty and ethics in all that we do.


• Scientific Excellence – We are dedicated to advancing scientific knowledge and using the best available data to inform public health policy.

The benefits of joining our team:

When you join the Public Health Laboratory administrative team, you’ll be part of a fun, supportive, and collaborative group dedicated to making Alaska an even better place to live, work, and play. Be part of our mission and help drive positive changes across the state!

We’re proud to offer a generous benefits package that includes 12 paid holidays each year, personal leave that grows with your service, hybrid telework options, flexible scheduling, and excellent insurance coverage.

To learn more, check out the “Benefits” tab on this posting!

The working environment you can expect:

ASVL, a state-of-the-art virological testing facility, is seated on the beautiful University of Alaska Fairbanks (UAF) upper campus. University perks can be adopted by ASVL staff by attending campus seminars associated with virology, eating at nearby cafes on campus, and using the extensive 10-kilometer trail system for walking, running, or skiing.

You will collaborate with a group of fun, yet professional staff who share your vision of protecting and improving the health and wellbeing of Alaskans. You will be part of the Division of Public Health, which boasts a large and broad range of experienced, dedicated, and supportive staff. We take pride in our work and appreciate the contributions of each employee. We believe that public health is a vital component of homeland security, and we strive to work with internal and external partners across Alaska and the United States to safeguard the health of our population.

Who we are looking for:

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.


• Customer Service: Works with clients and customers such as the general public, individuals who work in the agency, other agencies, or organizations outside the Government to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.


• Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.


• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.


• Self-Management: Ability to set priorities and complete tasks in order to deliver desired outcomes within allotted time frames; and coordinates work activities with a variety of professional staff in a fast paced work environment.

To view the general description and example of duties for this job class, please go to the following link and search for Office Assistant 2: https://www.governmentjobs.com/careers/Alaska/classspecs.

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note: \"High school diploma equivalent\" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some positions in this class may require skill in typing. Recruitment and selection may include this requirement.

1. Three (3) professional references, whom we may contact by phone, are required. One (1) of these references must be your current or most recent supervisor, if not already provided in the application.


2. Current performance evaluation, if available.


3. A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to verify that you meet the minimum qualification.

Education: To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

Special Instructions for Foreign Education: If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.

Work Experience: When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.

Note: Attaching a resume or curriculum vitae is not an alternative to filling out the application. … The State of Alaska does not provide VISA Employer sponsorships.

Multiple Vacancies: This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.

For specific information in reference to the position, feel free to contact the hiring manager at:

Name/Title: Wenonah LeftHand / Administrative Assistant 2

Phone: [phone]

Email: [e-mail]