Information Governance & Records Practice Specialist

Michael Page; Palo Alto (CA); Hybrid; USD 63,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k match

Paid time off

Hybrid schedule

Job summary

MPI is growing their Palo Alto team with an IGR Practice Support Specialist who helps lawyers and professionals manage information accurately, securely, and per firm policies. This role supports governance, records management, onboarding, training, and day-to-day guidance across firm systems.

The ideal candidate has 3+ years in information governance or records management, strong organizational and communication skills, and the ability to handle confidential information.

Qualifications

• 3+ years of experience in information governance or records management.
• Experience in a law firm or professional services preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Support governance, records management, onboarding, training, service requests, and day-to-day guidance on firm systems and procedures.
• Maintain and organize files, records, and other essential documentation.
• Assist with retention, transfer, disposition, compliance reviews, and matter close-out for departing personnel, clients, and matters.
• Maintain onsite secured storage spaces and support file space allocations, audits, and transfers.
• Ensure compliance with firm policies and procedures in all activities.
• Provide exceptional service while managing sensitive and confidential information.
• Travel twice monthly to the San Francisco office and periodically to the Los Angeles and Denver offices; work a hybrid schedule of four days in office and one day remote.

Skills

Information governance

Records management

Communication

Interpersonal skills

Attention to detail

Confidentiality

Tools

Microsoft Office

Document management systems

Job description

MPI is growing their Palo Alto team with an IGR Practice Support Specialist who helps lawyers and professionals manage information accurately, securely, and per firm policies. This role supports governance, records management, onboarding, training, and day-to-day guidance across firm systems.

The ideal candidate has 3+ years in information governance or records management, strong organizational and communication skills, and the ability to handle confidential information.