Information Governance Operations Lead

Phase2 Technology; San Antonio (TX); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Norton Rose Fulbright is seeking a Manager, Information Governance Operations to lead the day-to-day information governance program, translating strategic objectives into operational execution while ensuring information assets are managed in accordance with firm policies, privacy requirements, and regulatory standards.

The role provides leadership for Information Governance personnel, develops operational metrics, and partners with attorneys, IT, Records, Risk, and Compliance to modernize and

Responsibilities

• Direct day-to-day operations of the Information Governance team.
• Establish operational priorities, workload distribution, service standards, and performance expectations.
• Supervise and develop Information Governance personnel.
• Develop staffing plans and professional development opportunities.
• Monitor operational performance and identify resource requirements.
• Promote accountability, collaboration, customer service and continuous improvement.
• Oversee attorney onboarding, data migration, and offboarding to ensure secure transfers and retention.
• Oversee governance of enterprise repositories (iManage, SharePoint, OneDrive) and ensure metadata standards.
• Direct records retention, disposition, archival, and destruction activities across offices.

Job description

Norton Rose Fulbright is seeking a Manager, Information Governance Operations to lead the day-to-day information governance program, translating strategic objectives into operational execution while ensuring information assets are managed in accordance with firm policies, privacy requirements, and regulatory standards.

The role provides leadership for Information Governance personnel, develops operational metrics, and partners with attorneys, IT, Records, Risk, and Compliance to modernize and