Information Governance Coordinator

Clifford Chance LLP; Houston (TX); On-site; USD 85,000 - 95,000; Full time

Job summary

Clifford Chance US LLP is seeking a full-time Information Governance Coordinator in Houston or Washington, D.C. to support records management and governance across the firm.

You will collaborate with the Records Department, legal teams, and the wider governance group to ensure compliant handling of physical and electronic files. The role requires 2+ years of experience in a law firm or equivalent setting, strong organizational and communication skills, and proficiency with Microsoft Office and

Qualifications

• Minimum of 2+ years of relevant experience; law firm environment preferred.
• Ability to work independently in a fast-paced environment.
• Excellent time management, organizational and communication skills.
• Detail-oriented with a strong client service focus.
• Familiarity with legal technology tools such as FileTrail.

Responsibilities

• Coordinate and support the Firm’s document management and storage practices.
• Serve as liaison between attorneys, staff, offsite storage vendors, and internal departments.
• Provide administrative support including filing, scanning, printing, and email handling for records management.
• Prepare, edit, and proofread records-related documentation with high accuracy.
• Track, locate, and manage document sources and file statuses using firm systems.
• Assist in archiving client files in line with retention and destruction policies.
• Maintain accurate records of file activities and support audits or reviews.
• Support onboarding and training on information governance procedures and systems.
• Perform other duties as assigned by Head of Information Governance.

Skills

Detail-oriented

Time management

Strong communication

Independent work

Tools

FileTrail

Microsoft Office

Job description

As a global law firm our work spans jurisdictions, cultures, and languages – and so do our people.

Our culture is collaborative and inclusive— where diverse perspectives are recognised and valued. Where performing to your highest ability, unlocks equal access to opportunities to learn, thrive and grow.

We combine deep legal expertise and commercial intelligence to grow, transform, protect, and defend our clients' businesses, across every critical moment.

We operate in the sectors and regions that matter to our clients. With forward-thinking insights and innovative, tech-enabled solutions that combine deep knowledge of their sectors and markets.

You’ll build connections and work with colleagues as one global team. You’ll unlock opportunities for clients, across borders, cultures, legal and commercial disciplines.

Join us to work with colleagues as one global team – empowering each other to be exceptional and create advantage for our clients.

Job Description

The role

Clifford Chance is seeking a full-time Information Governance Coordinator based in either our Washington, D.C. or Houston offices. The Information Governance Coordinator will play a key role in supporting the law firm's information governance and records management functions. Working closely with the Records Department, legal teams, and the wider Information Governance team, this role will help ensure the efficient handling, organization, and accessibility of both physical and electronic records in compliance with firm policies and legal obligations. This position will report to the Head of Information Governance.

Key responsibilities:

• Coordinate and support the implementation and improvement of the Firm’s document management and storage practices.
• Serve as a liaison between attorneys, staff, offsite storage vendors, and internal departments regarding file retrieval, storage, and disposition.
• Provide administrative and operational support including filing, scanning, printing, and handling email correspondence related to records management.
• Prepare, edit, and proofread records-related documentation with a high level of accuracy and attention to detail.
• Utilize firm databases and systems to track, locate, and manage document sources and file statuses.
• Assist in the return, transfer, or archiving of electronic and physical client files in accordance with the Firm’s retention and destruction policies.
• Maintain accurate records of physical and electronic file activities and assist with audits or compliance reviews as needed.
• Support onboarding and training efforts related to information governance procedures and systems.
• Perform other duties and projects as assigned by the Head of Information Governance.

Qualifications

Your experience

• Minimum of 2+ years of relevant experience; law firm environment preferred.
• Ability to work independently in a fast-paced environment.
• Excellent time management, organizational, interpersonal, and communication skills.
• Detail-oriented approach to work with a deep commitment to client service.
• Flexibility and ability to work as part of a team and independently
• Ability to prioritize tasks in a fast-paced environment.
• Experience with legal technology tools such as FileTrail
• Ability to exercise the utmost sense of confidentiality
• Must have strong technical proficiency in a range of software, including Microsoft Office; knowledge in FileTrail is preferred.
• Flexibility to work outside the core business hours including overtime and weekends as needed.
• Must be able to lift and transport file boxes (estimate 25 pounds)
• Must be able to adhere to and comply with the Firm's Agile Working Policy which requires employees to work from the office at least three days each calendar week.
• Must be independently legally authorized to work in the United States

Clifford Chance US LLP offers a comprehensive benefits and compensation package. The salary range for this role is $85,000 - $95,000. Actual salary will be commensurate with the candidate's qualifications and relevant experience.

Additional Information

At Clifford Chance, we forge an inclusive culture, where all perspectives are recognised and valued. It’s a culture where everyone has equal access to opportunities to thrive and succeed, irrespective of background. We are guided by our values-based Code, which sets high standards of conduct and has a principle focused on being inclusive.

We are an equal opportunity employer and provide consideration to all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. We comply with the law and regulations in every location where we operate and across all aspects of employment, from recruitment and selection to development, progression, and day-to-day working life.

Find out more about our inclusive culture here.