Information Governance Administrator - Pittsburgh, PA

Clark Hill Law; Pittsburgh (Allegheny County); Hybrid; USD 57,308,000 - 74,390,000; Full time

Benefits offered by this job

Discretionary bonus

Health insurance

HSA/FSA option

Short term disability

Long term disability

Dental insurance

Vision care

Life insurance

401K

Paid vacation

Sick leave

Parking allowance

Public transportation allowance

Employee assistance program

Job summary

Clark Hill PLC in Pittsburgh seeks an Information Governance Administrator to support day-to-day records management, legal holds, and matter lifecycle processes within the firm.

The role requires attention to detail, discretion with confidential information, and collaboration across IT, human resources, conflicts, and partners; hybrid schedule requires in-office presence at least three days per week.

Qualifications

• Administrative experience in records, governance, or related fields.
• Experience managing forms, trackers, reports, and workflow documentation.
• Familiarity with data quality initiatives and governance processes.

Responsibilities

• Assist with administration of records and governance processes.
• Generate and maintain reports, dashboards, and operational metrics.
• Support legal holds administration and custodial coordination.
• Document procedures and identify process improvements.
• Coordinate with IT and other departments on information governance tasks.

Skills

Administrative experience

Records management

Legal support

Compliance

Operations

Data management

Professional services experience

Education

Bachelor’s degree

Associate degree

Paralegal certificate

Records management training

Information governance coursework

Tools

Microsoft Office 365

Excel

Word

Outlook

Teams

iManage

Elite/3E

Intapp

Job description

About The Role

Clark Hill PLC is seeking an individual for the role of Information Governance Administrator for its Pittsburgh office. The Information Governance Administrator supports the firm’s Information Governance function by helping manage the day-to-day operational, administrative, and reporting responsibilities associated with firm and client records, legal holds, lateral onboarding and departures, matter lifecycle support, and related information governance processes. This role requires careful handling of confidential client and firm information, strong attention to detail, sound judgment, and a service-oriented approach to working with attorneys, legal assistants, Information Technology, Business Intake and Conflicts, Human Resources, Accounting, and the Office of General Counsel. This is a hybrid position, requiring the Information Governance Administrator to be in the office at least three days per week.

Required Skills And Experience

• A minimum of one (1) year of administrative, records management, legal support, compliance, operations, data management, or professional services experience preferred.
• Bachelor’s degree, associate degree, paralegal certificate, records management training, information governance coursework, or equivalent work experience preferred.
• Assisting with the administration of the firm’s records and information governance processes, including maintenance of forms, trackers, checklists, reports, and workflow documentation.
• Generating, updating, and maintaiingn reports, spreadsheets, and dashboards used to monitor information governance activity, records status, legal hold compliance, lateral movement, offsite storage, and related operational metrics.
• Supporting data quality initiatives by reviewing, organizing, reconciling, and updating records and matter-related information in firm systems.
• Helping to document procedures, identify process gaps, and support practical improvements to recurring information governance workflows .
• Assisting with the administrative aspects of legal holds involving firm matters, including preparation of draft notices, maintenance of hold lists, tracking acknowledgments, sending reminders, and maintaining related status reports.
• Coordinating with Information Technology, attorneys, and the Office of General Counsel to help identify relevant custodians, information sources, and preservation steps.
• Maintaining organized records of legal hold communications, acknowledgments, releases, and related documentation.
• Assisting with routine information governance tasks associated with incoming and departing attorneys and other professionals, including checklist management, status tracking, document organization, and coordination with other departments.
• Supporting file transfer, records review, matter transition, and preservation processes consistent with firm policies and direction from Information Governance leadership and the Office of General Counsel.

Preferred Skills

• A track record of excellent communication skills and a commitment to providing the highest quality client service;
• Strong attention to detail, analytical thinking, communication skills, prioritization skills, and the ability to manage sensitive information with discretion; and
• Interest in process improvement, data accuracy, records management, and risk management.

Qualifications

• Strong proficiency with Microsoft Office/Microsoft 365, particularly Excel, Word, Outlook, and Teams.
• Experience with document management, records management, workflow, billing, or business intake systems such as iManage, Elite/3E, Intapp, or similar platforms preferred.
• Ability to manage confidential and sensitive information with discretion and professionalism.
• Must have sound judgment and business acumen when interacting with internal and external clients.

Pay Range And Compensation Package

The salary range at the time of posting is $20.00 - $26.00 hourly/$41,600-$54,000annually, based upon a full-time work schedule. Actual compensation will be influenced by various factors, including but not limited to employee qualifications, relevant experience, skill sets, training, internal equity, and market data. This position is eligible for an annual discretionary bonus. In addition, Clark Hill offers employees the ability to participate in health insurance with optional HSA/FSA, short term disability, long term disability, dental insurance, vision care, life insurance, 401K, vacation, sick time, parking/public transportation allowance, and an employee assistance program.

About The Company

Clark Hill is an AmLaw 200 law firm with 30 offices across the United States, Ireland, and Mexico. With 700+ attorneys, our value proposition is simple. We offer our clients an exceptional team, dedicated to the delivery of outstanding service. We recruit and develop talented individuals and empower them to contribute to our rich diversity of legal and industry experience. We work in agile, collaborative teams, partnering with our clients to help them reach and exceed their business goals. Clark Hill is committed to an aggressive growth strategy through the hiring of team members who fit our culture, embrace the goals of our strategic plan, and bring the skills and experience to our firm that are critical to serving the needs of our clients. Successful Clark Hill employees have a track record of solid academic credentials, along with strong interpersonal and communication skills. Clark Hill is a collaborative environment which provides for both a professional and personally rewarding career.

Equal Opportunity Statement

Clark Hill is committed to sustaining a culturally and ethnically diverse working environment and to principles that promote inclusive practices.