Information Clerk/Receptionist

Collin County Government; McKinney (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

Collin County Government in McKinney, TX is seeking an Information Clerk/Receptionist to greet the public and county staff, answer calls on a multi-line telephone, and perform basic clerical tasks under the supervision of the Administrative Manager.

Candidates must type at least 35 WPM, have a high school diploma or equivalent, a valid Texas driver's license, and the ability to work under stress while following instructions and using telephone equipment.

Qualifications

• Must have knowledge to understand basic operational, technical, or office processes.
• Must have a high school diploma or equivalent and one year of relevant public-facing experience.
• Typing rate of at least 35 words per minute must be demonstrated.
• Must possess and maintain a valid Texas Driver's License.
• Ability to read and write, follow oral and written instructions, and use telephone equipment.
• Ability to hear and speak clearly and interact with the public under stress.

Responsibilities

• Operates multi-line telephone to relay calls.
• Performs clerical duties such as typing, filing and proofreading.
• Work under the direction of Administrative Manager and Criminal Justice Information Supervisor.
• Performs other duties as assigned.

Skills

Typing 35 wpm

Public interaction

Telephone operation

Education

High school diploma or equivalent

Tools

Telephone systems

Job description

Job Description

Collin County is seeking candidates for the position of Information Clerk/Receptionist. A Information Clerk/ Receptionist is responsible for but, not limited to, performing receptionist duties of average difficulty involving communication with the public and county employees. Work is performed under the direction of the Administrative Manager.

Primary Functions

• Operates multi-line telephone to relay incoming, outgoing and interoffice calls.
• May perform clerical duties such as typing, filing and proofreading.
• Work is performed under the direction of Criminal Justice Information Supervisor.
• Performs other duties as assigned.

Minimum Qualifications

• Candidates must possess the knowledge necessary to understand basic operational, technical, or office processes.
• Must have a level of education equivalent to four years of high school and one (1) year experience as a telephone operator, receptionist or general office position which includes public contact.
• Must be able to type at the rate of at least 35 words a minute.
• Must possess and maintain a valid Texas Drivers License with an acceptable driving record.
• Work requires knowledge necessary to read and write, perform duties in case of extreme stress, understand and follow oral and written instructions, and learn to effectively use telephone and related equipment.
• Ability to hear and speak clearly and distinctly, deal effectively with the general public, and perform repetitious work over an extended period of time is required.

Testing Requirements

This position requires that you pass a typing test at the minimum rate specified above.

• If you have taken a typing test with us within the last 6 monthsthatmeets or exceeds the requirements above, you do not need to take it again.
• If you have never takenour typing test,have notmet the requirements above, or it has been more than 6 months since your last test, you will need to take thetestin order for your application to be complete.

Typing tests are administered in the Human Resources Testing room from 8:30am - 4:30pm, Monday through Friday. You do not need an appointment to test, but youwill need to bringagovernment issued photoID. If you have any questions regarding the testing, please feel free to call 972-548-4606.

The Human Resources office is located at :

Jack Hatchell Administration Building
2300 Bloomdale Road
4th Floor - Suite 4117
McKinney, TX 75071