Informatics Lead: EHR & Workflow Optimization

Great Plains Tribal Health; Rapid City (SD); On-site; USD 73,000 - 92,000; Full time

Job summary

Great Plains Tribal Health seeks an Informatics Lead to oversee clinical informatics, EHR governance, and change management at Oyate Health Center in Rapid City, SD. You will translate clinical needs into effective system solutions that improve efficiency, quality, and patient experience, guiding governance and optimization initiatives.

You will collaborate with clinical operations, frontline users, and technology partners to ensure successful EHR implementation, ongoing governance, and adoption

Qualifications

• Bachelor’s degree in nursing, health informatics, healthcare administration, public health, information systems, or related field.
• Master’s degree in healthcare, informatics, business, or technology-related field preferred.
• Minimum five years in healthcare operations, clinical informatics, EHR administration, quality improvement, or healthcare technology.
• Minimum three years in leadership, project management, governance, or informatics.
• Experience supporting EHR implementation, optimization, or workflow redesign.
• Experience with OCHIN Epic preferred.

Responsibilities

• Lead informatics initiatives to improve workflows, operational effectiveness, quality outcomes, user experience, and adoption across the organization.
• Partner with clinical, operational, and technical teams to analyze workflows, identify improvement opportunities, and translate business needs into system designs, configuration recommendations, and workflow enhancements.
• Monitor system utilization, adoption, optimization metrics, user feedback, and performance indicators to identify trends, barriers, and opportunities for continuous improvement and data-informed decision making.
• Lead and facilitate EHR governance, including prioritizing enhancement requests, coordinating committee meetings, preparing recommendations, tracking decisions, and ensuring follow-through on approved initiatives.
• Develop and maintain system standards, workflows, policies, documentation, and optimization roadmaps that promote consistency, compliance, efficiency, reporting, clinical documentation improvement, and user satisfaction.
• Coordinate operational readiness, implementation, upgrade, stabilization, optimization, and change management activities, including issue monitoring, communication, resource coordination, and support for go-live events.
• Support provider and staff onboarding strategies by collaborating with training, operational, and technical teams to promote successful clinical system adoption.
• Build collaborative relationships with providers, operational leaders, end users, and technology partners to foster engagement and advance organizational objectives.
• Provide leadership, coaching, and guidance on workflow best practices, clinical informatics principles, and system adoption strategies.

Skills

Clinical informatics

Leadership

Workflow optimization

EHR knowledge

Education

Bachelor’s degree in Nursing/Health Informatics/Healthcare Administration/Public Health/Information Systems

Master’s degree preferred

Tools

Epic EHR (OCHIN)

Job description

Great Plains Tribal Health seeks an Informatics Lead to oversee clinical informatics, EHR governance, and change management at Oyate Health Center in Rapid City, SD. You will translate clinical needs into effective system solutions that improve efficiency, quality, and patient experience, guiding governance and optimization initiatives.

You will collaborate with clinical operations, frontline users, and technology partners to ensure successful EHR implementation, ongoing governance, and adoption